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Regulatory Online Credentialing System (ROCS)
The Department of Criminal Justice Services embraces change to better serve our constituents while at the same time keeping our core principals constant and utilizing guiding principles to facilitate long-term planning:
Update - 9.14.2011
High Performance
Customer Service
Outward Focus
Reduce Burden (both internally and externally)
Staff Productivity
Information Availability
To keep aligned with emerging technology and continuing to offer better service to the regulated communities, the Division of Regulatory Affairs will launch an enhanced web-based application system and internal database as a tool to better serve your needs with access to information regarding licensing, certification or registration in the following programs: Private Security Services; Bail Enforcement Agents; Bail Bondsmen; and Special Conservators of the Peace.
Our new Regulatory Online Credentialing System (ROCS) is scheduled to go live on September 6, 2011, and will be replacing the current Watson on-line system. The intent is to transition to using ROCS with minimum inconvenience to you (end user), in turn, allowing us an opportunity to better anticipate and respond to your needs during the implementation phase.
Click here to access ROCS
Below we have highlighted some benefits of this new system:
- More Options - All credentials offered by DCJS will now be available to apply for and renew online.
- Keep Information Current - Information is more accurate with the ability to update instantly online.
- More Efficient Processing - Some applications will be updated within minutes, rather than having to wait overnight.
- Easy to Use - User-friendly system will walk you through the steps of the application process.
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