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DCJS

Virginia Department of Criminal Justice Services

Private Security Services
Watson Online Instructions
 

  • Individual Username: your personal DCJS ID number, the 8-digit number that starts with 99 on your hard card. Do not enter the hyphen! You may request a PIN that will allow you to access your personal information only.

  • Business Username: the compliance agent’s personal DCJS ID number, the 8-digit number that starts with 99 on your hard card. Do not enter the hyphen! This feature limits access of company information to compliance agents. The business PIN differs from the compliance agent’s PIN. You will NOT be able to access business information if you enter the business ID number. Businesses may use Watson to check on the status of their employees. The compliance agent must know an individual’s SSN or DCJS id number to access information on them.

  • Training School Username: the school directors and/or assistant directors personal DCJS ID number, the 8-digit number that starts with 99 on your hard card. Do not enter the hyphen! This feature limits access of company information to training directors/assistant directors. The training school PIN differs from the director’s PIN. You will NOT be able to access school information if you enter the school ID number. Training schools may use Watson to check on the status of their employees. The director/assistant director must know an individual’s SSN or DCJS id number to access information on them.

  • Users may only log on if they have a current or pending application on file. If it has been more than one year since an application has expired, they will not have access to Watson unless they request a temporary ID and PIN.

  • Training enrollments: Scheduling for entry-level compliance agent (CA) and instructor (GE/FE) training is dependent upon meeting the eligibility requirements and submitting official third-party documentation verifying that eligibility. Required documentation must be submitted to and processed by the Department before you will receive any notice of being scheduled.

  • In-service training enrollments: Compliance agents (CT) and instructors (GI/FI) can submit training enrollment applications any time within 12 months prior to their expiration date. Get the date and location you want by applying early!

  • In-service training enrollments: Watson does not automatically generate training confirmation letters. If signing up for DCJS in-service on-line (GI, FI, or CT), you will not automatically receive directions and a confirmation letter. The Training Specialist will send them out on a weekly basis.

  • All training enrollments: If a training date is on the calendar, but does not show up in Watson when you submit the application it means the training is full. You will need to pick another date.

  • The following applications require submittal of documentation to DCJS clearly marked with the name of the applicant and the application to which it belongs: initial compliance agent (CA), general instructor entry-level training enrollment (GE), firearms instructor entry-level training enrollment (FE), initial instructor (IA), and partial training exemption (WA). You will not be scheduled and/or approved until documentation has been processed by the department!

  • Registration renewals can only be submitted within 90 days prior to expiration and for 60 days after expiration. Renew on or after the 15th of each month. The link will only be available within those 90 days prior to expiration and 60 days following expiration. There will be a reinstatement fee for renewals submitted after expiration.

  • Watson, like Sherlock, is updated nightly, so information will not automatically appear in the system. PLEASE be aware that the system will take at least 24 hours to update. The applications must be manually imported by our staff and payment credited before you will be able to check their status through Watson. Do NOT resubmit an application unless it does not show up in Watson after 48 hours! Give it a few more days if you applied over the weekend or during a holiday. Send us an email if you have any questions.

  • Compliance agents/training directors can view but not change their employees’ contact information. However, they can submit applications for their employees.

  • Your connection still uses the Secure Socket Layer (SSL) for all Internet communications to encrypt all data transferred between your PC and our server. All credit card transactions are protected by the VeriSign certificate authority, so you can be confident that your credit card information is safe!

  • DCJS does not check the credit card security code, a third-party credit card processing company does. If your card cannot be processed, contact your credit card company.
 

 

 
 

Last Modified: 05/10/2006
Copyright © 1998 - 2009
Department of Criminal Justice Services
1100 Bank St.
Richmond, VA 23219, 804.786.4000
WAI Level A Compliant

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Page URL:
http://www.dcjs.virginia.gov/pss/online/watsonInstructions.cfm?menuLevel=9&mID=24