Victims Services

The Virginia Department of Criminal Justice Services (DCJS) develops, coordinates, and funds victim/witness programs, sexual assault crisis centers, and programs that combat violence against women, including the V-STOP grant program and the programs funded through Virginia Sexual and Domestic Violence Victim Fund. We offer many services, training, and other resources to victim service providers, law enforcement officials, allied professionals, prosecutors, and other local government officials.

If you are a victim of crime, you can contact DCJS INFO-Line at 1-888-887-3418 for assistance. The INFO-Line provides victims of crime with information and support. DCJS staff typically are available to answer the INFO-line Monday through Thursday from 8:30 a.m. to 4:30 p.m. If you reach the INFO—Line message system, your call usually will be returned by 4:30 p.m. that day or by the end of the next business day. Callers will be informed of their rights as victims under Virginia’s Crime Victim and Witness Rights Act and will receive additional information, support, and referrals to programs and resources in their communities. As necessary, DCJS utilizes Language Line Services to provide language interpretation for callers. The Language Line Services offers interpreters for over 170 different languages.

Domestic violence, sexual assault, or stalking victims seeking immediate assistance may also contact the Virginia family Violence and Sexual Assault Hotline at 1-800-838-8238 (V/TTY). Hotline staff are available to help you 24 hours a day.


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Department of Criminal Justice Services
1100 Bank Street
Richmond, VA 23219
WAI Level A Compliant