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Dispatchers Certification

Dispatchers
Certification Process

Find information here on what you must do to
complete certification training

Certification Overview
  1. Compulsory Minimum Training

    Dispatcher trainees have 24 months to complete the compulsory minimum training standards and field training.

    Performance Outcomes

  2. State Exam

    No state exam is required for dispatcher trainees.

  3. Field Training

    On-The-Job-Training
    Performance Outcomes (Explained)

    On-The-Job-Training Form
    (Field Training-Send to DCJS)

  4. Certification

    Upon completion of the training requirements, documentation must be sent to DCJS and entered into the training management system (TRACER).

    About TRACER

Common Questions Regarding Dispatcher Certification

No, you must be employed by a Virginia criminal justice agency to be certified.

If your agency has reappointed a dispatcher or hired a dispatcher who was previously certified in Virginia and out of such employment less than 24 months, the former dispatcher is not required to complete the basic dispatcher academy.

If the former dispatcher has been out of such employment for more than 24 months, your agency is required to submit an Application for Exemption from Virginia Compulsory Minimum Training Standards. (DCJS Form W-2).

Agencies must contact DCJS Field Services for further assistance and submit the DCJS Form W-2.

Request for Training Extension (Form TE)

If your agency has hired a former dispatcher from another state or from the Federal Government and is requesting an exemption from the Virginia Compulsory Minimum Training Standards, your agency must submit an Application for Exemption from Virginia Compulsory Minimum Training Standards.

Agencies must contact DCJS Field Services for further assistance and submit the DCJS Form W-2.

Application for Exemption from Virginia Compulsory Minimum Training Standards (Form W-2)

Send an email with your name, date of birth, and contact number to etrain@dcjs.virginia.gov.

Quick Reference
 
Administrative Code: Rules Relating To Law Enforcement Officers

Learn more about Virginia rules relating to law enforcement officers.

 
Field Services

Field Services provides statewide services to criminal justice agencies and criminal justice training academies to increase quality and ensure compliance with DCJS training directives.

 
Decertification

The Statewide Standards of Conduct are under development. Check here for the latest updates.