Performance Outcomes for Juvenile Corrections Officer
Performance Outcomes for Juvenile Corrections Officer bscharfSecurity and Supervision
Security and SupervisionPerformance Outcome 1.1.
Identify counting, inspections, security and search procedures.
Training Objective Related to 1.1.
1. Given a written or practical exercise, identify:
a. Counting and discrepancies procedures
b. Security procedures
c. Research and check procedures
d. Entry and inspection procedures
e. Resident releases and transfers procedures
f. Perimeter security procedures
g. Resident movement procedures
h. Entrance and/or exit of vehicles procedures
i. Gate and/or door movement procedures
j. Supervision procedures
k. Enforcement and disciplinary rules and regulations
l. Documentation and reporting
Criteria: The trainee shall be tested on the following:
1.1.1. Identify and demonstrate counting and discrepancies procedures
1.1.2. Identify and demonstrate security procedures
1.1.3. Identify and demonstrate search and check procedures
1.1.4. Identify and demonstrate entry and inspection procedures
1.1.5. Identify procedures when releasing and/or transferring resident(s)
1.1.6. Identify procedures to detect and correct actual or potential security breaches
1.1.7. Identify and demonstrate procedures to control movement in and out of the facility
1.1.8. Identify procedures for admitting and releasing vehicles from the facility
1.1.9. Identify and demonstrate techniques and proper procedures control of movement through a gate and/or door
1.1.10. Identify and demonstrate group movement procedures
1.1.11. Identify and demonstrate documentation and reporting procedures
1.1.12. Identify rules and regulations
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify the agency’s security procedures to count population;
a. Facility/unit/institution/pod/room/living/common/work areas
1. Roster
2. Time frames
3. Discrepancies
4. Procedures
5. Locations
6. Log entries
7. All clear
8. Reporting
9. Verification
2. Identify security checks and actions to be taken regarding any escapes or absences without permission;
a. Areas
1. Pods/dormitories/facility/unit/room/living/common/work areas
2. Room
3. Fixtures
4. Locks
5. Windows
6. Doors
7. Verify locations
8. Mail
9. Others as identified
10. Reporting and documentation
3. Identify procedures to search resident(s), staff, and visitors;
a. Security and supervision
1. Illegal activities
2. Authorized and unauthorized searches
3. Weapons (homemade, improvised, etc.)
4. Drug contraband
5. Types of searches and guidelines and procedures for each search
6. Reporting/documentation
7. Sight supervision
4. Identify procedures when releasing and/or transferring resident(s) to another facility and/or to law enforcement personnel;
a. Movement
1. Requirements
2. Reporting
3. Others as identified
5. Identify rules and regulations for resident(s), disciplinary actions, monitoring and security procedures, visitation, escorting and supervision of residents;
a. Enforcing rules and regulations
b. Disciplinary actions
c. Resident activities
1. Directing
2. Controlling
3. Hygiene
4. Recreation
5. Work detail
6. On site and off site
7. Documentation
d. Resident movement
1. Security procedures
2. Documentation
3. Transporting
e. Mandatory incident reporting
1. Accurate
2. Timely
3. Legible, clear, concise
4. Follows chain of command
f. Supervision of
1. Resident’s activities
2. Staff
3. Sight
4. Opposite sex
g. Monitoring
1. Control of activity
2. Intervention alerts
h. Security precautions/awareness
i. Post orders or shift duties
6. Describe the techniques and proper procedures to maintain security of the perimeter by detecting and correcting actual or potential security breaches.
7. Identify control movement techniques in and out of the facility.
8. Identify procedures for admitting and releasing vehicles from the facility in order to prevent escapes and passage of contraband.
9. Identify movement procedures in and out of the visiting room;
a. Monitor
b. Maintain security
c. Identification verification
d. Limitations
1. Visitors
2. Residents
e. Situations
1. Suspicious or improper activities
2. Actions to be taken
f. Recognize behavioral/psychological situations
10. Describe procedures required to maintain security through control of movement through a gate.
11. Identify group movement procedures within the facility;
a. Escorting
b. Monitoring and or observations
c. Criteria
d. Security
e. Control room
f. Log books
g. Reporting of incidents
h. Emergencies
i. Special considerations for vulnerable populations
Performance Outcome 1.2.
Identify the established federal, state, and local standards for the prevention and detection of, and response to sexual abuse, sexual assault, and or juvenile rape and comply with § 63.2-1509 Code of Virginia requirements and the agency’s written procedures.
Training Objectives Related to 1.2.
1. Given a written exercise, identify:
a. Federal and state statutes
b. Reporting requirements for any case of suspected abuse
c. Prevention and detection
d. Medical and mental health services and programs
Criteria: The trainee shall be tested on the following:
1.2.1. Identify the Prison Rape Elimination Juvenile Facility Standards Act 28 C.F.R Part 115 and Code of Virginia § 63.2-1509
1.2.2. Identify prevention and detection procedures
1.2.3. Identify reporting and documentation requirements
1.2.4. Identify medical and mental health care programs
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify Prison Rape Elimination Act Juvenile Facility Standards (28 C.F.R Part 115), Code of Virginia § 63.2-1509 and 6VAC35-71-70 requirements.
2. Identify procedures for reporting suspected child abuse or neglect;
a. Notify director or his/her designee
b. Inform court services
c. Contact resident’s parent or legal guardian, as appropriate and applicable
d. Mandatory reporting
e. Resident’s file copy
f. Respond to accusations of child abuse or neglect, including those made against staff
g. Report and document suspected child abuse or neglect to the local child protective services unit
h. Investigations
i. Cooperation
j. Ensure safety of the resident(s) and staff
3. Identify detection and prevention procedures;
a. Screening
b. Reporting
c. Responsive planning
d. Investigations
e. Disciplinary actions
f. Medical and mental health care
g. Grievances
h. Audits
i. Vulnerable population
j. Resident/resident sexual abuse
k. Resident/staff sexual abuse
l. Physical assault
m. Injuries
n. Therapeutic interventions
o. Recognition of victim characteristics
p. Perpetrators
q. Physical victimization through
1. Personal attacks/bullying
2. Property damage
3. Use of weapon(s)
4. Confinement –no escape
5. Intimidation
6. Retaliation
r. Psychological consequences
Performance Outcome 1.3
Identify vulnerable populations, 6VAC35-71-555.
Training Objectives Related to 1.3.
1. Given a written exercise, identify:
a. Types of vulnerable populations.
b. Precautions needed for supervision.
Criteria: The trainee shall be tested on the following:
1.3.1. Identify vulnerable populations
1.3.2. Identify services available to residents
1.3.3. Identify precautions needed for supervision
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify vulnerable populations;
a. Sexual orientation
1. Heterosexual
2. Homosexual
3. Bisexual
4. Pansexual (gender blind)
5. Polysexual (many sexualities)
6. Asexual
b. Transgender
1. Roles
2. Characteristics
3. Transsexuality
c. Physical impairments
d. Mental disabilities/emotional
2. Identify procedures for working with vulnerable populations;
a. Precautions
b. Special supervision
c. Additional safety precautions
d. Assessment for special housing assignments.
e. Reporting and documentation
Performance Outcome 1.4
Enforce a structured daily routine and maintain continuous supervision of residents, 6VAC35-71-740
Training Objectives Related to 1.4.
1. Given a written or practical exercise, identify:
a. Purposes for a comprehensive, planned, and structured daily routine;
1. Appropriate supervision
2. Physical and emotional needs of residents
3. Program services for residents
4. Individual service plan
5. Residents’ rights
6. Opportunities to participate in programming, as applicable, upon admission to the facility.
Criteria: The trainee shall be tested on the following:
1.4.1. Identify components of a comprehensive, planned and structured daily routine
1.4.1.1. Appropriate supervision
1.4.1.2. Physical and emotional needs of residents
1.4.1.3. Program services for residents
1.4.1.4. Individual service plan
1.4.1.5. Residents’ rights
1.4.1.6. Opportunities to participate in programming, as applicable, upon admission to the facility.
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify the components of a comprehensive, planned, and structured daily routine including appropriate supervision, designed to;
a. Meet the resident’s physical and emotional needs.
b. Provide protection, guidance, and supervision.
c. Ensure the delivery of program services.
d. Meet the objectives of any individual service plan.
e. Ensure protection of residents’ rights.
Performance Outcome 1.5.
Identify components of the approved behavior management program, identify the principles, and methods employed to help/assist a resident to achieve positive behavior and to address and correct a resident’s inappropriate behavior, 6VAC35-71-745.
Training Objectives Related to 1.5.
1. Given a written or practical exercise, identify:
a Components of an approved behavior management program
b. Principles and methods used to help/assist a resident to achieve positive behavior
c. Procedures to address and correct a resident’s inappropriate behavior
Criteria: The trainee shall be tested on the following:
1.5.1. Identify the approved behavior management program
1.5.2. Identify principles and methods used to help/assist a resident to achieve positive behavior
1.5.3. Identify procedures to address and correct a resident’s inappropriate behavior
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify the components of the approved behavior management program, and the principles and methods employed to help/assist a resident to achieve positive behavior and to address and correct a resident’s inappropriate behavior.
Performance Outcome 1.6.
Identify rules of conduct, 6VAC35-71-1110
Training Objectives Related to 1.6.
1. Given a written or practical exercise, identify:
a. Procedures for handling resident misbehavior;
1. Informal and or formal process
2. Violates rules of conduct.
b. Procedures for writing a disciplinary report;
1. Detailing the alleged rule violation
2. Documentation requirements.
c. Steps to resolve the rule violation(s)
Criteria: The trainee shall be tested on the following:
1.6.1. Identify steps and procedures for handling resident’s misbehavior using an informal and or formal process for instances when a resident(s) violates rules of conduct.
1.6.2. Identify requirements for writing a disciplinary report detailing the alleged rule violation and identify the requirements for documentation.
1.6.3. Identify process for resolving rule violation(s).
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify the procedures for handling resident’s misbehavior using an informal process for instances when a resident(s) violates rules of conduct;
a. Graduated sanctions
b. Staff and resident orientation and training
2. Describe a disciplinary report detailing the alleged rule violation.
3. Requirements for documentation and reporting.
4. Process to resolve rule violation(s);
a. Hearing
b. Time frame
c. Postponement
d. Impartial and objective staff
1. Admissible evidence
2. Guilt or innocence of the resident
3. Sanctions to be imposed
e. Rights of resident(s)
f. Statements
1. Evidence
2. Witnesses
g. Representation
1. Requested staff member
2. Appointed staff member
3. Resident advisor
h. Documentation
1. Written record of hearing disposition
2. Written record of supporting evidence
3. Proceedings kept on file
4. Resident will be informed in writing
a. Guilty
b. Innocent
c. Appeal
5. Case record
6. Administrative review
a. Conformity
b. Procedures and regulations
i. Confinement
a. Protection
b. Safety
Performance Outcome 1.7.
Identify procedures designed to reduce or eliminate inappropriate or problematic behavior by a resident(s) and criteria for removal of the resident(s) and placement in room confinement for a predetermined timeout period.
Training Objectives Related to 1.7.
1. Given a written exercise, the officer will identify the procedures designed to reduce or eliminate inappropriate or problematic behavior and the criteria for removal of the resident(s) to assigned special housing.
Criteria: The trainee shall be tested and assessed on the following:
1.7.1 Identify procedures designed to reduce or eliminate inappropriate or problematic behavior by a resident(s) and the criteria for removal of the resident(s) and placement in room confinement of a predetermined timeout period.
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify procedures designed to reduce or eliminate inappropriate or problematic behavior by a resident(s) and the criteria for removal of the resident(s) to a specific location for predetermined period of time or until the problem behavior has subsided.
a. Inappropriate or problematic behavior by a resident(s)
b. Communication
c. Safety checks by staff
d. Reporting and documentation
Performance Outcome 1.8
Identification of gangs and gang activities, definitions, statutes, statistics, and related gang management procedures.
Training Objectives Related to 1.8.
1. Given a written exercise, identify indicators of resident gang activities and gang management procedures.
Criteria: The trainee shall be tested on the following:
1.8.1. Identify gangs and gang activities
1.8.2. Identify Code of Virginia § 18.2-46.3
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify resident gangs and gang activities;
a. Awareness
1. Body modifications
2. Graffiti
3. Activity
4. Behavior
5. Violence
6. Characteristics
7. Appearance
8. Hand signs
9. Inappropriate activity
10. Disturbance
11. Drug use
12. Alcohol use
13. Securing evidence
14. Behavior changes
15. Photograph
b. Identification
1. Categories/classifications
2. Levels
3. Gang mentality
4. Signs and behavior
5. Lifestyle
6. Joining
7. Affiliation
8. Violence
9. Prevention
10. Procedures
11. Stereotyping
2. Identify gang policy and procedures;
a. Documentation
b. Code of Virginia § 18.2-46.3
1. Definitions
2. Statutes
3. Statistics
a. National
b. State
c.Local
4. Acts of Violence § 19.2-297.1
5. Prohibited criminal street gang participation
6. Role of the gang management unit.
3. Identify prohibited behaviors.
4. Identify mandatory reporting and documentation procedures.
Performance Outcome 1.9
Identify security and supervision guidelines for residents who are identified with special needs status or classifications.
Training Objectives Related to 1.9.
1. Given a written or practical exercise, identify safeguards designed to protect residents who have special needs status or classifications.
Criteria: The trainee shall be tested on the following:
1.9.1. Identify characteristics and safeguards to protect residents who are identified with special needs status or classification.
1.9.2. Identify residents with special needs and/or classification status
1.9.3. Identify medical and/or mental health programs availability
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify security guidelines;
a. Security risks
b. Medical
c. Psychological
d. Educational
e. Others as identified
2. Identify safeguards;
a. Special housing
b. Special protocols
c. Activity restrictions
d. Others as identified
3. Identify special needs status and or classification.
Communications
CommunicationsPerformance Outcome 2.1.
Utilize effective interpersonal verbal and non-verbal communication skills.
Training Objectives Relating to 2.1.
1. Given a written, audio-visual, or practical exercise, identify:
a. Effective interpersonal verbal and non-verbal communication characteristics and their importance
b. Distracting behaviors
c. Effective responses to be used with residents
Criteria: The trainee shall be tested on the following:
2.1.1. Identify effective verbal and non-verbal communications skills
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify effective verbal and non-verbal communication skills.
2. Describe distracting behaviors.
3. Identify possible responses to be used with residents.
Performance Outcome 2.2.
Identify procedures used to obtain and/or provide information involving a resident(s).
Training Objectives Relating to 2.2.
1. Given a written or practical exercise, identify factors to consider when obtaining and/or providing information relating to an incident(s) involving resident(s).
Criteria: The trainee shall be tested on the following:
2.2.1. Identify procedures used to obtain and/or provide information
2.2.2. Identify incident reporting and documentation procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify how to obtain and/or provide information relating to an incident(s);
a. Who
b. What
c. Where
d. How
e. When
2. Identify reporting and documentation procedures;
a. Narrative style
b. Proper use of grammar
c. Accurate statements of facts
d. Complete and detailed representation of facts
e. Impartial, clear, and concise language
f. Chronological order
3. Other information as identified;
a. Resident(s), (suspect(s), witness (es) statements, if any
b. Investigative or follow-up reports to be attached, if any
c. All documents should be typewritten or legibly printed
Performance Outcome 2.3.
Prepare disciplinary reports and related paperwork.
Training Objectives Relating to 2.3.
1. Given a practical exercise, prepare a disciplinary report and related paperwork.
Criteria: The trainee shall be tested on the following:
2.3.1. Identify and prepare disciplinary reports
2.3.2. Identify reporting and documentation requirements
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify;
a. Offense and/or disciplinary action and/or rule infraction
b. Date, location, and time
c. Description of details of disciplinary incident
d. Victim(s) description(s)
e. Resident(s) file number, if applicable
f. Resident(s) description
g. Full name(s) of resident(s) and others involved
h. Injuries resident(s) may have received
i. Detention
j. Restrictions
k. Privileges
l. Juvenile justice
m. Appeals/Review
n. Decisions
o. Notifications
p. Exceptions
q. Continuances
r. Reporting and documentation procedures
Performance Outcome 2.4.
Demonstrate effective court testimony and follow agency policy and procedures.
Training Objectives Relating to 2.4.
1. Given a practical exercise, demonstrate effective court testimony.
Criteria: The trainee shall be tested on the following:
2.4.1. Demonstrate effective testimony in general and legal/administrative proceedings
Lesson Plan Guide: The lesson plan shall include the following:
Related to general court testimony:
1. Identify agency guidelines.
2. Identify steps in reviewing facts and preparing for court.
3. Identify effective skills used in court testimony.
Performance Outcome 2.5.
Identify differences in levels of understanding.
Training Objectives Relating to 2.5.
1. Given a practical exercise, use verbal communication to relay messages to resident(s), staff, and public while maintaining awareness of possible differences in their levels of understanding.
Criteria: The trainee shall be tested on the following:
2.5.1 Use verbal communication skills to relay messages to resident(s), staff, and public verbal
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify communication skills to relay messages to a resident, staff, and public.
2. Identify audiences that may need adjustments in communications styles;
a. Age range
b. Culturally diverse
c. Educational levels
d. Intellectual disability
e. Emotionally upset
f. Visually impaired and or hearing impaired
g. Physically challenged
h. Language translation
i. Communication techniques
3. Identify the need for language transition or other communication techniques.
Performance Outcome 2.6.
Identify conflict resolution skills.
Training Objectives Relating to 2.6.
1. Given a written or practical exercise, define negotiation, mediation, and arbitration.
2. Given a written exercise, identify the steps of each conflict management technique.
3 Given a practical exercise, negotiate, mediate, or arbitrate a conflict and/or crisis situation.
4. Given a written exercise, identify procedures for evidenced based supervision strategies.
5. Given a written exercise, identify causes of resident’s behavior, i.e. physical and/or mental health
Criteria: The trainee shall be tested on the following:
2.6.1. Define negotiation, mediation, and arbitration
2.6.2. Identify steps involved in conflict management techniques;
2.6.2.1. Negotiation
2.6.2.2. Mediation
2.6.2.3. Arbitration
2.6.3. Identify safety and security precautions
2.6.4. Identify evidence based supervision strategies
2.6.5. Identify causes of resident’s behavior, i.e. physical and/or mental health
Lesson Plan Guide: The lesson plan shall include the following:
1. Define negotiation, mediation, and arbitration.
2. Identify steps involved in conflict management techniques.
3. Identify and evaluate the conflict or crisis scene.
4. Identify officer security and safety procedures.
5. Identify causes of resident’s behavior, i.e. physical and/or mental health
Performance Outcome 2.7.
Compile and complete all forms, log entries and inventories in a comprehensible and precise layout.
Training Objectives Related to 2.7.
1. Given a written or practical exercise, identify:
a. Reporting and documentation procedures
Criteria: The trainee shall be tested on the following:
2.7.1. Identify various types of log entries
2.7.2. Identify and demonstrate reporting and documentation procedures
2.7.3. Identify and demonstrate inventory procedures.
Lesson Plan Guide:
1. Identify required reporting;
a. Log entries
b. Inventory (ies)
c. Forms
d. Others as identified
2. Define types of communications (logs, forms, inventories, etc).
3. Identify guidelines for report writing;
a. Recognize common errors
b. Compare fact versus opinion
c. List seven essentials
d. Use 6 C’s of communications
1. Clear
2. Concise
3. Complete
4. Chronological
5. Correct
6. Confidential
e. Required timelines
4. Identify and demonstrate inventory procedures.
Performance Outcome 2.8.
Use radio equipment, telephone communications and related agency protocols.
Training Objectives Related to 2.8.
1. Given a written or practical exercise, identify:
a. Proficiency in relaying message(s)
b. Working knowledge of radio equipment and agency protocols.
c. 10-codes and/or plain talk.
Criteria: The trainee shall be tested on the following:
2.8.1. Identify techniques and procedures in relaying message(s)
2.8.2. Identify components and functions of radio equipment
2.8.3. Identify telephone and radio protocols
Lesson Plan Guide
1. Describe types of verbal and written communiqués.
2. Identify types of agency radio equipment.
3. Identify portable or mobile radio usage guidelines.
4. Describe radio and telephone protocols.
Safety
SafetyPerformance Outcome 3.1.
Use restraints.
Training Objective Related to 3.1.
1. Given a practical exercise, identify restraints (mechanical, medical, and/or electronic, etc).
2. Given a practical exercise, identify safe and effective restraining procedures.
Criteria: The trainee shall be tested on the following:
3.1.1. Identify restraints (mechanical, medical, and/or electronic, etc)
3.1.2. Demonstrate use of restraining device(s)
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify restraints (mechanical, medical and/or electronic, etc).
2. Identify and demonstrate effective restraining procedures.
Performance Outcome 3.2.
Identify drug possession and evidence collection procedures.
Training Objective Related to 3.2.
1. Given a written or practical exercise, identify potential drugs and indicators of possible drug contraband possession by resident, staff, and/or visitors:
a. Drug use in the facility
b. Drug use and abuse by user
1. Concerns
2. Controls
c. Narcotics, other controlled or abused substances, tobacco, and alcohol
1. Appearance
2. Effect
d. Behaviors associated with narcotics, other controlled or abused substances, tobacco and alcohol
1. Hallucinogens
2. Barbiturates
3. Amphetamines
4. Methamphetamine (ICE)
5. Inhalants
6. Dextromethorphan (DMX)
7. PCP
8. LSD
9. Marijuana
10. Jimsom Weed
11. Bath Salts
12. Spice
13. Gravel
14. Over the counter
15. Alcohol
16. Tobacco products
17. Intoxicants
a. List
b. Availability
c. Materials
e. Methods of introduction
f. Dependency
g. Signs and symptoms
2. Given a written exercise, identify procedures and techniques for removing, preserving, protecting, and properly documenting contraband as evidence:
a. Remove
b. Preserve
c. Protect
d. Reporting and documentation
e. Types
f. Chain of custody
Criteria: The trainee shall be tested on the following:
3.2.1. Identify indications that a resident(s), visitor(s), and/or staff has possession of contraband
3.2.2. Identify contraband evidence collection procedures (drugs, needles, syringes etc.)
3.2.3. Identify narcotics and other controlled abused substances
3.2.4. Identify inhalants and OTC drugs
3.2.5. Identify other illegal drugs or substances
3.2.6. Demonstrate evidence collection procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify indicators of possible possession of contraband;
a. Drug use in the facility
b. Drug use and abuse by user
c. Concerns
d. Controls
e. Narcotics and other controlled or abused substances, tobacco, and alcohol products
1. Appearance
2. Effect
3. Behaviors
4. Description
5. Odor
6. Slang/street names
f. Methods of introduction
1. Dependency
2. Signs and symptoms
2. Identify procedures and techniques for removing, preserving, protecting, and properly documenting contraband as evidence;
a. Remove
b. Preserve
c. Protect
d. Reporting and documentation
e. Types
Performance Outcome 3.3.
Identify homemade and/or improvised weapons.
Training Objective Related to 3.3.
1. Given a written exercise, identify methods and material readily available to create homemade and/or improvised weapons.
2. Given a written exercise, identify procedures for removing, preserving, protecting, and properly documenting homemade materials and weapons.
3. Given a written exercise, identify safety techniques to safe guard staff, visitors, and residents.
Criteria: The trainee shall be tested on the following:
3.3.1. Identify methods and materials to create homemade and/or improvised weapons
3.3.2. Identify and demonstrate procedures for removing, preserving, protecting, and properly documenting homemade materials and weapons.
3.3.3. Identify safety techniques to safe guard staff, visitors, and residents.
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify methods and material to create homemade weapons.
2. Identify procedures for removing, preserving, protecting, and properly documenting homemade materials and weapons.
3. Identify safety techniques to safe guard staff, visitors, and residents.
Performance Outcome 3.4.
Transport residents inside and/or outside of the facility.
Training Objective Related to 3.4.
1. Given a written or practical exercise, identify the proper procedures and techniques related to the operation of a vehicle, if assigned.
Criteria: The trainee shall be tested on the following:
3.4.1. Identify escort and transport procedures in and/or outside facility
3.4.2. Identify search procedures
3.4.3. Identify security procedures including interior and exterior checks
3.4.3.1. Rearview mirror and/or camera system to allow for observation
3.4.3.2. Observe surroundings to ensure security and safety.
3.4.3.3. Application of restraints
3.4.3.4. Behavioral observations
3.4.3.5. Communication capabilities
3.4.3.6. Sight and physical supervision of agency vehicle
Lesson Plan Guide: The lesson plan shall include the following:
1. Demonstrate and identify procedures to safely and efficiently transport resident(s) inside and/or outside the facility;
a. Transportations
1. Court
2. Other facilities
3. Others as identified
b. Procedures
1. Prior
2. During
3. After
4. Safety
5. Security
6. Search/searches
a. Resident
b. Property
7. Identification
8. Loading and/or unloading
9. Reporting and documentation
10. Notification of breaches, discrepancies, and/or incidents
11. Assistance
c. Transporting
1. Restraint(s), as applicable
2. Loading and/or unloading
3. Returning
4. Transport vehicle
a. Inspection
b. Search
5. Others as identified
d. Awareness and/or observation of resident and surroundings
1. Control disruptive resident
2. Distractions
3. Risks
2. Identify and demonstrate methods to observe residents and surroundings to ensure security and safety.
3. Demonstrate how to avoid disturbances and/or distractions.
4. Identify statements or behavioral observations that indicate danger by resident(s) to himself or to others, and be able communicate/document these observations.
Performance Outcome 3.5.
Transport ill or injured resident(s) to receive medical care.
Training Objective Related to 3.5.
1. Given a written or practical exercise, identify:
a. Steps to transport an ill or injured resident(s)
b. Medical and biohazard precautions
c. Airborne or blood borne pathogen
d. Safety precautions and procedures;
1. Protective masks and personal protective equipment
2. Methods of cleaning hands, face, masks, and vehicle after transport
e. Security procedures
Criteria: The trainee shall be tested on the following:
3.5.1. Identify appropriate medical and biohazard precautions;
3.5.1.1. Protective masks and personal protective equipment
3.5.1.2. Cleaning hands, face, masks, and vehicle after transport
3.5.2. Identify techniques to secure/restrain resident as injury/ illness permits
3.5.3. Identify security procedures
3.5.4. Identify possible pitfalls when responding to a resident who is in medical need
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify the agency’s safety and security procedures to be followed when transporting an ill or injured resident(s) to receive medical care;
a. Use of proper techniques to secure/restrain resident as injury/illness permits
b. Pitfalls and precautions when responding to a resident who is in medical need
2. Identify appropriate medical and biohazard precautions to take should subject possibly have an airborne or blood borne pathogen;
a. Protective masks and personal protective equipment
b. Cleaning hands, face, masks, and vehicle after transport
3. Identify steps to avoid disturbances and or distractions.
Instructor Notes: 1. Advise trainees to identify department policy related to medical transports involving rescue squad or other non-agency vehicle. 2. Advise trainees to identify department policy related to non-traditional medical transports, i.e. pregnant resident, disabled resident (various disabilities).
Performance Outcome 3.6.
Inventory and control of all types of tools and equipment; to include security, recreational, and maintenance.
Training Objective Related to 3.6.
1. Given a written or practical exercise, identify:
a. Inventory and control of all tools and equipment procedures
b. Safety rules and maintenance procedures
c. Reporting and documentation procedures
Criteria: The trainee shall be tested on the following:
3.6.1. Identify and demonstrate accountability and control of all tools and equipment procedures
3.6.2. Identify safety and maintenance procedures for operating assigned tools and power equipment.
3.6.3. Identify and demonstrate reporting and documentation procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Demonstrate and identify procedures for managing the inventory and control of all types of tools and equipment; to include security, maintenance, and recreational.
2. Identify safety and maintenance procedures for operating assigned tools and power equipment.
3. Identify reporting and documentation procedures.
Performance Outcome 3.7.
Identify medical equipment and supplies inventory procedures.
Training Objective Related to 3.7.
1. Given a written or practical exercise, identify procedures governing inventory and control of all medical equipment and supplies.
2. Given a written exercise, identify safety procedures.
4 Given a written exercise, identify medical equipment supplies and disposal procedures
Criteria: The trainee shall be tested on the following:
3.7.1. Identify inventory and control procedures
3.7.2. Identify medical equipment supplies and disposal procedures
3.7.3. Identify safety procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify procedures governing inventory and control of all medical equipment
2. Identify safety rules and maintenance procedures
3. Identify disposal procedures
Performance Outcome 3.8.
Move residents within the facility.
Training Objective Related to 3.8.
1. Given a practical exercise, identify movement procedures within the facility.
Criteria: The trainee shall be tested on the following:
3.8.1. Identify resident movement procedures
3.8.2. Identify security and safety procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify resident movement procedures and process within facility.
2. Identify security and safety procedures.
Performance Outcome 3.9.
Identify necessary and appropriate use of force.
Training Objective Related to 3.9.
1. Given a written or practical exercise, identify appropriate actions to take prior to any use of force.
2. Given a written or practical exercise, identify when it is necessary to use physical force to control a resident.
3. Given a written or practical exercise, identify anticipated or preplanned use of force.
Criteria: The trainee shall be tested on the following:
3.9.1 Identify appropriate actions to take prior to any use of force
3.9.2 Identify when it is necessary to use physical force to control resident
3.9.3 Identify anticipated or preplanned use of force
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify appropriate actions to take prior to any use of force.
2. Identify when it is necessary to use physical force to control a resident.
3. Identify anticipated and/or preplanned use of force.
Performance Outcome 3.10.
Disperse fights between two or more residents.
Training Objective Related to 3.10.
1. Given a practical exercise, identify approved techniques for breaking ups fights between two or more residents during a simulation exercise.
Criteria: The trainee shall be tested on the following:
3.10.1. Use of appropriate level of force
3.10.1.1. Safety procedures
3.10.1.2. Medical follow-up procedures
3.10.1.3. Reporting and documentation procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify how to evaluate the situation.
2. Identify intervention steps;
a. Communications skills and voice commands
b. Establish contact with the hostile residents
c. Reason(s) for his/her/their hostility
d. Use calming techniques to reduce emotions and restore order
e. Trainee’s position and responsibilities in the situation
f. State any applicable laws and rules and consequences of continued acts
g. Reporting and documentation
3. Identify the appropriate level of force when verbal intervention fails.
4. Describe trainee safety procedures;
a. Monitor activities
1. Individual
2. Group
b. Wait for appropriate back-up per agency’s policy and procedures
c. Assess the individual/individuals’ propensity toward violence.
d. Determine presence of weapon (s)
e. Intervention
1. Tactics
2. Restrain
3. Control
5. Identify medical follow-up procedures.
6. Identify documentation and reporting procedures.
Safety Equipment Note: Safety equipment must be utilized appropriately during demonstrations.
Performance Outcome 3.11.
Subdue a physically attacking resident.
Training Objective Related to 3.11.
1. Given a practical exercise, identify techniques for defending oneself against a physically attacking resident by subduing the resident during a simulation exercise using a volunteer and/or instructor.
Criteria: The trainee shall be tested on the following:
3.11.1. Identify potential weapons used by residents
3.11.2. Demonstrate countermeasures designed to deflect aggressor
3.11.3. Identify defensive techniques
3.11.4. Demonstrate how to subdue a resident
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify potential weapons used by residents
2. Demonstrate defensive strategy designed to protect the trainee’s vulnerable targets.
3. Demonstrate countermeasures designed to deflect aggressor for de-escalation.
4. Demonstrate de-escalation by;
a. Decentralizing resident to prone position for restraining
b. Disengaging from resident
5. Identify physical techniques to stop aggressor.
Performance Outcome 3.12.
Disarm an armed resident.
Training Objective Related to 3.12.
1. Given a written or practical exercise, identify:
a. Factors to consider when attempting to disarm a resident
b. Techniques for disarming an armed resident
Criteria: The trainee shall be tested on the following:
3.12.1. Identify factors/appropriateness
3.12.1.1. Distance/cover
3.12.1.2. Type of weapon
3.12.1.3. Obstacles
3.12.1.4. Safety
3.12.2. Identify the procedures and techniques used to disarm a resident;
3.12.2.1. Disarming sequence and procedures
3.12.2.2. Restraining procedures, as applicable
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify factors to consider when assessing whether an attempt to disarm a resident is appropriate;
a. Distance/cover
b. Type of weapon
c. Obstacles
d. Life or personal safety.
2. Demonstrate a takedown or control of resident armed with edged weapon;
a. Range of attack and trainee awareness
b. Position for disengagement depending upon range and relative position
c. Stopping/deflecting movement of the edged weapon and using aggressor’s vulnerable targets to;
1. Disarm and control resident
2. Takedown to prone position and restrain.
3. Demonstrate takedown or control of resident armed with bludgeon instrument;
a. Stopping/deflecting movement of the bludgeon weapon and using aggressor’s vulnerable targets to;
1. Disarm and control resident.
2. Take down to prone position and restrain.
Instructor Note: Advise trainees that they must identify department policy and procedures related to the use of less than lethal force and physical restraints.
Performance Outcome 3.13.
Report suspected abuse and/or neglect of a resident.
Training Objective Related to 3.13.
1. Given a written exercise, identify:
a. Reason(s) to suspect that a resident has been abused and/or neglected as required by
§ 63.2-1509 of the Code of Virginia, and 6VAC35-71-70 and 6VAC35-71-75
b. Reporting requirements for criminal activity by resident(s), visitors, and staff
Criteria: The trainee shall be tested on the following:
3.13.1. Identify Code of Virginia § 63.2-1509, 6VAC35-71-70 and 6VAC35-71-75
3.13.2. Identify signs that a resident has been abused and/or neglected.
3.13.3. Identify required steps to report criminal activity
3.13.4. Identify resident abuse and neglect procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify signs that a resident has been abused and or neglected.
2. Identify the required steps to report and document all known criminal activity within time constraints.
3. Identify procedures to report of abused and/or neglected resident and how to report known criminal activity by resident(s), visitor(s), and/or staff.
4. Identify state statutes.
Emergency Response
Emergency ResponsePerformance Outcome 4.1
Identify major disturbances, incidents, and/or riot procedures.
Training Objective Related to 4.1.
1. Given a written or practical exercise, identify:
a. Agency procedures to be implemented during and after major disturbances, riots, and/or incidents
b. Causes of major disturbances, riots, and/or incidents, and preventive techniques
c. How to determine whether to isolate, move, and/or evacuate groups of residents
Criteria: The trainee shall be tested on the following:
4.1.1 Identify response procedures to major disturbances, incidents, riots and how to react and respond accordingly
4.1.2. Identify notification and request for assistance procedures
4.1.3. Identify documentation and reporting procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify agency procedures to be implemented during and after major disturbances, riots and/or incidents.
2. Identify causes of major disturbances, riots, and/or incidents, and identify preventive techniques.
3. Identify procedures needed to isolate, move, and/or evacuate resident and/or groups of residents.
Performance Outcome 4.2.
Identify emergencies
Training Objective Related to 4.2.
1. Given a written or practical exercise, identify:
a. Nature and human made emergencies
b. Security and safety measures
c. Isolation
d. Containment
e. Prevention
f. Structural damage and/or failure
g. Work stoppage and/or shortage
h. Incident management.
Criteria: The trainee shall be tested on the following:
4.2.1. Identify nature and human made indicators and levels of severity
4.2.2. Identify response and management procedures
4.2.3. Identify containment procedures
4.2.4. Identify group movement
4.2.5. Identify safety procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify nature and/or human made emergencies;
a. Indicators
b. Levels of severity
2. Identify hazmat incident(s), bomb(s), and/or improvised explosive device(s) or bomb threat(s).
3. Identify safety procedures and measures to protect residents, staff and visitors.
4. Identify procedures in the control of a fire(s).
5. Identify procedures to be employed during power failure, loss of heat, loss of water, structural failure, etc.
Performance Outcome 4.3.
Identify hostage situations.
Training Objective Related to 4.3.
1. Given a written or practical exercise, identify:
a. Hostage situation(s)
b. Principles of survival
c. Security and safety procedures and techniques
d. Response procedures
Criteria: The trainee shall be tested on the following:
4.3.1. Identify psychological parameters of the hostage situation(s)
4.3.2. Identify survival principles
4.3.3. Identify security and safety procedures and techniques
4.3.4. Identify response procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify psychological parameters of hostage situation(s).
2. Identify procedures in hostage situations(s).
3. Identify principles of survival for a hostage(s), residents, and/or staff.
4. Identify actions by hostage(s), residents, and/or staff which contribute to their safety and survival.
Performance Outcome 4. 4.
Monitoring and using emergency equipment and conducting and participating in emergency drills and exercises.
Training Objective Related to 4.4.
1. Given a written or practical exercise, identify:
a. Procedures for monitoring and using emergency equipment appropriately
b. Procedures for participating in emergency drills and exercises
Criteria: The trainee shall be tested on the following:
4.4.1. Identify procedures for monitoring and using emergency equipment
4.4.2. Participate in emergency drills and exercises.
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify how to monitor and use emergency equipment.
2. Identify how to participate in and conduct emergency drills and exercises.
Performance Outcome 4. 5.
Identify and demonstrate first aid and CPR.
Training Objective Related to 4.5.
1. Given a written test and practical exercises, successfully:
a. Complete a first aid course
b. Complete a CPR course
Criteria: The trainee shall be tested and assessed on the following:
4.5.1. Demonstrate first aid techniques
4.5.2. Demonstrate CPR techniques
Lesson Plan Guide: The lesson plan shall include the following:
1. Demonstrate first aid techniques.
2. Demonstrate CPR techniques.
Performance Outcome 4. 6
Identify Emergency and Evacuation Procedures 6VAC35-71-460
Training Objective Related to 4.6.
1. Given a written or practical exercise, identify:
a. Proper techniques for operating and maintaining emergency equipment
b. Process to alert emergency personnel and implement evacuation procedures
Criteria: The trainee shall be tested on the following:
4.6.1. Use, operation and the maintenance of emergency equipment
4.6.2. Identify procedures for the following;
4.6.2.1. Emergencies
4.6.2.2. Alarms
4.6.2.3. Alerting emergency personnel, staff and supervisor(s)
4.6.2.4. Implementing evacuation procedures
4.6.2.5. Measures to be taken during an emergency.
Lesson Plan Guide: The lesson plan shall include the following:
1. Demonstrate use and maintenance of emergency equipment.
2. Identify procedures for the following;
a. Emergencies
b. Alarms
c. Alerting emergency personnel, staff, and supervisor(s)
d. Implementing evacuation procedures
e. Measures to be taken during an emergency
Performance Outcome 4.7.
Complete a Terrorism Awareness training course.
Training Objective Related to 4.7.
1. Given a written or practical exercise, complete
a. Terrorism Awareness training course
b. FEMA IS-700 National Incident Management System (NIMS) Introductory training
c. ICS 100 Introductory training
Criteria: The trainee shall be tested on the following:
4.7.1. Identify indicators and effect of incidents to include CBRN (E) – chemical, radiological, nuclear, and explosive devices or weapons—on individuals and property
4.7.2. Identify signs and symptoms common to initial victims of a CBRN (E) incident
4.7.3. Identify and complete IS-700 NIMS Introductory training course
4.7.4. Identify and complete ICS 100 Introductory training course
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify and complete a terrorism awareness training course.
2. Complete IS-700 NIMS Introductory training course.
3. Complete ICS 100 Introductory training course.
Conflict and Crisis Management
Conflict and Crisis ManagementPerformance Outcome 5.1
Identify resident culture, environment, and background; and how it impacts behavior, resident/officer/staff relationships, and their environment.
Training Objective Related to 5.1.
1. Given a written or practical exercise, identify:
a. Components of the residential environment;
1. Community
2. Culture
b. Behavioral styles in;
1. Normal, everyday situations
2. Stressful or emotional situations
Criteria: The trainee shall be tested on the following:
5.1.1. Identify elements of the residential environment
5.1.2. Identify residents with alternative lifestyles and varying cultural backgrounds and languages
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify the residential lifestyles, cultures, and social interactions.
2. Identify behavioral styles in normal, everyday situations, and behavioral styles in a stressful or emotional situation.
3. Identify residents with alternative lifestyles and varying cultural backgrounds and languages;
a. Cultural diversity
b. Common resident slang
Performance Outcome 5.2
Identify high risk behavior including self-injurious tendencies and behavior.
Training Objectives Related to 5.2.
1. Given a written or practical exercise, identify:
a. High risk behavior characteristics to include self-injurious tendencies
b. Procedures taken when presented with non-coping or high risk behavior
c. Documentation and reporting process
d. Psychiatric treatment
e. Need for treatment
f. Medical treatment
1. Resident
2. Staff
3. Civilian
Criteria: The trainee shall be tested on the following:
5.2.1. Identify indicators and characteristics of high risk behavior;
5.2.1.1. Self-injurious tendencies and behavior
5.2.1.2. Intervention and prevention techniques
5.2.2. Identify mental and/or medical procedures for;
5.2.2.1. General medical treatment
5.2.2.2. Psychiatric treatment
5.2.2.3. Treatment after use of force
5.2.2.4. Treatment after resident confrontation and/or fight
5.2.3. Identify reporting and documentation procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify characteristics and signs that a resident is displaying non-coping behaviors which may result in high risk behavior and/or self injurious behavior.
2. Identify signs of possible self-injurious tendencies and behavior
3. Identify procedures related to residents displaying high risk or self injurious behavior.
4. Identify provisions and/or referrals for intervention and medical and mental health treatment.
5. Identify documentation and reporting procedures.
Performance Outcome 5.3.
Identify suicide prevention and intervention procedures, 6VAC35-71-805
Training Objectives Relating to 5.3
1. Given a written or practical exercise, identify:
a. Strategies to use when communicating with a resident who threatens to commit or exhibits suicidal tendencies
b. Suicidal behavior risk factors
c. Alert levels, threats, and watches
d. Prevention and intervention procedures
e. Indicators, high risk periods and ideation or intent
f. Reporting and documentation procedures
g. Notification procedures
h. Process for requesting appropriate assistance and resources
i. Emergency response procedures
Criteria: The trainee shall be tested on the following:
5.3.1. Identify prevention and intervention program according to 6VAC35-71-805
5.3.2. Identify strategies used when communicating with a resident who threatens to commit or exhibits suicidal tendencies
5.3.3. Identify behavior risk factors
5.3.4. Identify alerts, threats, and watches
5.3.5. Identify suicide indicators, high risk periods and ideation or intent
5.3.6. Identify prevention and intervention procedures
5.3.7. Identify documentation and reporting procedures
5.3.8. Identify notification procedures
5.3.9. Identify process for requesting assistance and resources
5.3.10. Identify emergency response procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify strategies to use when communicating with a resident who threatens to commit or exhibits suicidal tendencies.
2. Identify suicide indicators, risk factors, high risk periods and ideation or intent
3. Describe process for notification of supervisors.
4. Describe the procedures for requesting appropriate assistance and resources.
5. Identify suicide alerts, threats, and watches.
6. Identify prevention and intervention guidelines.
7. Identify suicide precautions and safety procedures.
8. Identify reporting and documentation requirements and procedures.
9. Describe emergency response procedures.
Performance Outcome 5.4.
Identify conflict management and crisis intervention.
Training Objective Related to 5.4.
1. Given a written or practical exercise, identify:
a. Conflict management and crisis intervention.
b. Factors that contribute to a conflict and/or crisis.
c. Actions that could reduce tension and reduce the probability of conflict/crisis situations.
d. Available resources and referral services
e. Requirements for use of physical force and the facts of the incident.
Criteria: The trainee shall be tested on the following:
5.4.1. Identify conflict management and crisis intervention procedures
5.4.2. Use of physical force techniques and procedures
5.4.3. Demonstrate techniques to reduce tensions
5.4.4. Identify prevention and intervention procedures
5.4.5. Identify safety precautions
5.4.6. Identify referral services and assistance
5.4.7. Identify reporting and documentation
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify conflict management and crisis intervention.
2. Describe factors that contribute to a conflict and/or crisis.
3. Identify how the correct interpretation of a resident’s verbal and non-verbal communication may prevent or reduce the number and intensity of conflict/crisis situations.
4. Demonstrate conflict management and crisis intervention skills in role-play exercises.
5. Identify available resources and referral services within the institution for resident assistance and the limitations of each.
6. Identify use of physical force procedures.
Performance Outcome 5.5.
Recognize resident abnormal and/or unusual behavior.
Training Objective Related to 5.5.
1. Given a written or practical exercise, identify:
a. Information critical to officers’ areas of responsibility
b. How stress affects the emotional intensity of the situation
c. Non-verbal indicators of a stressful or emotionally intense situation
d. Synopsis of events and how to effectively communicate key information
e. Safety procedures
Criteria: The trainee shall be tested on the following:
5.5.1. Identify abnormal and/or unusual behavior
5.5.2. Identify factors affecting abnormal and/or unusual behavior
5.5.3. Identify degree of urgency
5.5.4. Identify effective communication skills and ability to relay key information to other staff/supervisor
5.5.5. Identify safety procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify information that is of critical interest to officers’ areas of responsibility.
2. Identify how stress affects the emotional intensity of the situation.
3. Describe non-verbal indicators of a stressful or emotionally intense situation.
4. Describe key events that may occur during a shift and how to effectively communicate key information.
5. Identify safety procedures.
Performance Outcome 5.6.
Relay clear and concise information to supervisor and/or other authority.
Training Objective Related to 5.6.
1. Given a written or practical exercise, identify:
a. Procedures when relaying information to a supervisor
b. Degree of urgency
c. Situations that should be communicated
d. Procedures to ensure that critical/key information is conveyed accurately
Criteria: The trainee shall be tested on the following:
5.6.1. Demonstrate ability to relay objective, clear and concise information in an efficient and timely manner.
5.6.2. Identify degree of urgency
5.6.3. Identify reporting and documentation procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify procedures for and the importance of relaying information to a supervisor and the factors that determine the degree of urgency.
2. Describe situation(s) that should be communicated to a supervisor and/or other authority.
3. Describe key/critical information that must be conveyed to ensure effective communication.
4. Describe steps to ensure that critical information is conveyed accurately.
5. Identify situations where a verbal prompt/correction would be a better response to minor misbehavior than “writing-up” an offense.
6. Identify situations, incidents or conflicts, to determine facts, attempt resolution, and identify charges, if any.
Performance Outcome 5.7.
Identify and demonstrate documentation procedures for resident misbehavior.
Training Objective Related to 5.7.
1. Given a written exercise, identify appropriate forms to document resident conduct
Criteria: The trainee shall be tested on the following:
5.7.1. Recognize resident misbehavior procedures
5.7.2. Identify reporting and documenting procedures.
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify resident misbehavior.
2. Identify reporting and documentation procedures.
Performance Outcome 5.8.
Identify discrimination and harassment.
Training Objective Related to 5.8.
1. Given a written or practical exercise, identify:
a. Sexual harassment procedures
b. Quid pro quo sexual harassment and hostile work environments
c. Avenues of support
d. Supervisor’s responsibilities when an employee reports offensive or discriminatory behavior
e. Alternatives that a victim may choose in response to an offensive behavior
Criteria: The trainee shall be tested on the following:
5.8.1. Define sexual harassment
5.8.2. Identify procedures for prevention of sexual harassment and enforcement of violations
5.8.3. Identify sexual harassment procedures
5.8.4. Identify avenues of support
5.8.5. Identify alternatives to offensive behavior
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify agency’s sexual harassment policy and procedure.
2. Identify and differentiate between quid pro quo sexual harassment and hostile work environments.
3. Identify and document sexual harassment by staff and supervisors.
4. Identify responses to offensive behavior.
5. Identify officer’s and supervisor’s responsibilities for prevention of discrimination and harassment.
Performance Outcome 5.9.
Identify adolescent development and behavior.
Training Objective Related to 5.9.
1. Given a written exercise, identify:
a. Adolescent behavior
1. Resident development and impacts
2. Cognitive development
3. Social/emotional development
4. Social/sexual development
b. Strategies for responding to these developmental differences
Criteria: The trainee shall be tested on the following:
5.9.1. Definition of adolescence
5.9.2. Identify characteristics of:
5.9.2.1. Cognitive development
5.9.2.2. Social/emotional development
5.9.2.3. Social/physical/sexual development
Lesson Plan Guide: The lesson plan shall include the following:
1. Define adolescence.
2. Describe the basics of adolescent development;
a. Cognitive development
b. Social/emotional development
c. Social/sexual development
d. Impacts
e. Best practices
f. Issues as identified
3. Identify the impact that the adolescent developmental stages have on resident behavior and the need for appropriate responses to these developmental differences.
Law and Legal Issues
Law and Legal IssuesPerformance Outcome 6.1.
Identify causes and prevention of negligence and thereby reduce the incidents of violations resulting in criminal or civil liability in the course of performing one’s duties.
Training Objective Related to 6.1.
A. Given a written or practical exercise, identify:
(1). Define civil and criminal liability
(2). Civil rights guaranteed residents and staff under state and federal law
(3). Behavior that could hold one liable for civil rights violation
(4). Guidelines for dissemination of information as it pertains to confidentiality laws (HIPPA, FOIA, etc.)
(5). Different types of defenses and resources available against civil liability
(6). Define negligence;
a. Types
b. Consequences
(7). Procedures for dealing with media.
(8). Ways to prevent the occurrence of lawsuits
Criteria: The trainee shall be tested on the following:
6.1.1. Identify civil rights guaranteed to residents and staff
6.1.2. Identify liability in a criminal and civil suit
6.1.3. Identify procedures for dissemination of information as it relates to confidentiality laws
6.1.4. Define negligence
Lesson Plan Guide: The lesson plan shall include the following:
1. Define civil matter.
2. Define criminal matter.
3. Identify and evaluate a situation to determine if it is a civil or criminal matter by complying with statutory definitions of civil vs. criminal.
4. Describe the different types of defenses and resources available against civil liability.
5. Identify behavior which could result in a civil rights violation.
6. Describe the scope of liability in a civil suit.
7. Identify guidelines for dissemination of information as it relates to confidentiality laws.
8. Define negligence;
a. Types
b. Consequences
9. Identify media procedures.
10. Identify ways to prevent lawsuits.
11. Identify the components of the Virginia Court System;
a. Court Services Unit
(1). Roles
(2). Positions
b. Relationship to treatment
Performance Outcome 6.2.
Identify due process and legal protections afforded a resident when he violates rules and regulations.
Training Objectives Related to 6.2.
A. Given a written exercise, identify due process and legal protections.
Criteria: The trainee shall be tested and assessed on the following:
6.2.1. Due process and legal protections.
Lesson Plan Guide: The lesson plan shall include the following:
1. Describe due process;
a. Examples
b. Non-examples
2. Identify legal protection;
a. Physical force
b. Consequences
c. Constitution
d. Law
(1). Federal
(2). State
e. Negligence
(1). Types
(2). Occurrence
f. Confidentiality
g. Liability violation
h. Discrimination
i. Non-discrimination
j. Sanctions
(1). Moderate
(2). Major
k. Behaviors
(1). Moderate offense
(2). Major offense
Performance Outcome 6.3.
Identify steps in the Juvenile Justice Process.
Training Objectives Relating to 6.3.
A. Given a written or practical exercise, identify the Juvenile Justice Process steps.
Criteria: The trainee shall be tested on the following:
6.3.1. Identify Juvenile Justice Process and procedures.
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify the Juvenile Justice Process and procedures.
Performance Outcome 6.4.
Secure and safeguard a crime scene and to preserve and protect forensic evidence.
Training Objectives Relating to 6.4.
A. Given a written or practical exercise, identify the methods to secure and safeguard a crime scene and to preserve and protect forensic evidence.
Criteria: The trainee shall be tested on the following:
6.4.1. Identify techniques and procedures for preserving a crime scene and protecting forensic evidence
6.4.2. Identify how to maintain the chain of evidence and why
6.4.3. Recognize an alleged crime and items that constitute evidence
6.4.4. Identify methods for marking, preserving, and transferring evidence
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify techniques and procedures of preserving a crime scene and protecting forensic evidence.
2. Identify the chain of evidence and why it must be maintained.
3. Describe items associated with an alleged crime and those items that constitute evidence.
4. Identify methods for marking and preserving evidence.
5. Identify procedures for transferring evidence to;
a. Proper authorities
b. Evidence custodian
Performance Outcome 6.5.
Identify authority and limitations of Department of Juvenile Justice as constituted by the Code of Virginia and reporting of criminal activity in accordance with 6VAC35-71-75
Training Objectives Relating to 6.5.
A. Given a written or practical exercise, identify:
(1). Compare and contrast the rights of residents, staff and citizens
(2). Primary function, jurisdiction, and areas of potential mutual juvenile justice agencies assistance
(3). Reporting procedures and requirements for criminal activity
Criteria: The trainee shall be tested on the following:
6.5.1. Identify criminal activity reporting procedures in accordance with 6VAC35-71-75
6.5.2. Identify rights of residents, staff, and citizens
6.5.3. Identify primary function, jurisdiction, and areas of potential mutual juvenile justice agencies assistance.
6.5.4. Identify reporting and documenting procedures.
Lesson Plan Guide: The lesson plan guide shall include the following:
1. Describe, compare, and contrast the rights of residents, staff, and citizens.
2. Identify primary function, jurisdiction, and areas of potential mutual juvenile justice agencies assistance of the following;
a. Federal
b. State
c. Local
3. Identify reporting criminal activity procedures in accordance with 6VAC35-71-75
Performance Outcome 6.6.
Demonstrate effective testimony in judicial proceedings.
Training Objectives Relating to 6.6.
A. Given a written or practical exercise, identify:
(1). Communication elements needed when presenting effective and accurate testimony
(2). Role-play testimony and the ability to listen well while exerting emotional control, and responding accurately and concisely to questions
(3). Importance of professional appearance and demeanor
Criteria: The trainee shall be tested on the following:
6.6.1. Demonstrate communication elements of presenting effective and accurate testimony.
6.6.2. Demonstrate professional appearance and demeanor.
6.6.3. Identify court preparation.
Lesson Plan Guide: The lesson plan guide shall include the following:
1. Identify communication elements required when presenting effective and accurate testimony.
2. Describe the importance of being able to listen well while exerting emotional control when responding accurately and concisely to questions
3. Identify professional appearance and demeanor while presenting/giving testimonial evidence.
Duty Assignments and Responsibilities
Duty Assignments and ResponsibilitiesPerformance Outcome 7.1.
Identify mandatory reporting of suspected resident abuse and neglect in accordance with § 63.2-1509
Training Objectives Relating to 7.1.
1. Given a written or practical exercise, identify:
a. Appropriate assistance and response
b. Mandatory reporting requirements
c. Agency procedures and Code of Virginia
Criteria: The trainee shall be tested on the following:
7.1.1. Identify Code of Virginia § 63.2-1509
7.1.2. Identify agency procedures
7.1.3. Identify aid and assistances available to residents
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify available aid to residents;
a. Assistance to residents
1. Emergency response protocols
2. Medical assistance
3. Psychological counseling
b. Emotional considerations
c. Appropriate response to resident’s needs
1. Resident’s question(s)
2. Concerns
3. Complaints
4. Requests
2. Identify Code of Virginia and agency procedures;
a. Mandatory reporting and documentation guidelines
b. Timely manner
c. Legible/clear
d. Supervisor/chain of command
Performance Outcome 7.2.
Identify indications of inappropriate activities and other identified unusual behaviors.
Training Objectives Relating to 7.2.
1. Given a written or practical exercise, identify:
a. Inappropriate activities
b. High risk behavior(s)
c. Intervention procedures
d. Use of force procedures and techniques
e. Proper techniques used to investigate and report suspicious activities/incidents
Criteria: The trainee shall be tested on the following:
7.2.1. Identify resident inappropriate activities
7.2.2. Identify resident high risk behavior(s) and appropriate staff response
7.2.3. Identify intervention procedures
7.2.4. Use of force procedures and techniques
7.2.5. Identify reporting and documentation procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify indicators of inappropriate activity.
2. Identify investigative procedures and techniques.
3. Describe high risk behavior(s).
4. Identify intervention procedures.
5. Identify reporting and documentation procedures.
6. Identify use of force guidelines and techniques.
Instructor Note: Advise officers that they will need to identify agency services and department procedures for advising the public regarding complaints or service requests as part of their training.
Performance Outcome 7.3.
Identify intake, transfer and release procedures.
Training Objective Relating to 7.3.
1. Given a written or practical exercise, identify intake and release procedures and requirements.
Criteria: The trainee shall be tested on the following:
7.3.1. Identify intake procedures
7.3.2. Identify release procedures
7.3.3. Identify transfer procedures
7.3.4. Identify reporting and documentation procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify intake procedures;
a. Acceptance
b. Admission
c. Log books
d. Chain of command
e. Standard operating procedures
2. Identify release measures;
a. Requirements
b. Procedures
c. Documentation
d. Chain of command
e. Standard operating procedures
3. Identify transfer procedures.
4. Identify documentation and reporting procedures.
Performance Outcome 7.4.
Attend musters, briefings, and/or roll call procedures.
Training Objectives Relating to 7.4.
1. Given a written exercise, identify the purpose for conducting musters, briefings or roll calls.
Criteria: The trainee shall be tested on the following:
7.4.1. Identify musters, briefings, and/or roll call procedures
Lesson Plan Guide: The lesson plan shall include the following:
1. Demonstration, identification, and importance of attending and participating in musters, briefings or roll calls:
a. Communication exchanges between shifts as preparation for duty
b. Duty assignments and/or changes
c. Current information covered/reports
d. Opportunity for questions/clarification
e. Change of command
f. Others as may be identified
Professionalism
ProfessionalismPerformance Outcome 8.1.
Maintain a professional appearance with respect to clothing, hygiene, grooming, and equipment
Training Objectives Related to 8.1.
1. Given a practical exercise, the trainee will be inspected daily to meet academy standards for clothing, hygiene, grooming, and equipment.
Criteria: The trainee will be tested on the following:
8.1.1. Identify professional appearance, clothing, hygiene, and grooming.
8.1.2. Identify professional appearance for a trainee’s personal equipment
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify the importance of maintaining a professional appearance
a. Clothing
1. Authorized
2. Unauthorized
b. Hygiene
c. Grooming
d. Public perception
2. Identify requirements for the care and maintenance of authorized issued equipment
Performance Outcome 8.2.
Behave in a fair and positive manner to develop and maintain a trusting interaction with the staff, residents, community, and visitors.
Training Objectives Related to 8.2.
Criteria: The trainee shall be tested on the following:
8.2.1. Identify reasons to foster a positive relationship between the juvenile justice environment and the public
8.2.2. Identify principles that define a profession
8.2.3. Identify historical evolution of juvenile justice system in the United States
8.2.4. Identify three elements of the juvenile justice system
8.2.5. Identify the place of juvenile correctional facilities and juvenile justice in the structure of government
8.2.6. Identify general principles of ethics;
8.2.6.1. Code of ethics: dedication
8.2.6.2. Code of ethics: behavior
8.2.6.3. Code of ethics: career development
8.2.7. Identify methods of handling violations of professional, ethical, or legal standards of conduct on the part of fellow trainees, officers or staff
8.2.8. Identify positive and negative aspects of discretionary enforcement policies and procedures
8.2.9. Identify positive and negative influences of a juvenile justice career on a trainee/officer’s personal life
Lesson Plan Guide: The lesson plan shall include the following:
1. Identify principles that define a profession.
2. Identify the historical evolution of the juvenile system in the United States.
3. Identify the three elements of the juvenile justice system:
a. Law Enforcement
b. Courts
c. Corrections
4. Identify the place of the juvenile justice system and juvenile justice in the structure of government.
5. Identify and define the role of ethics and/or integrity:
a. Two general principles of ethics and/or integrity that may assist a trainee in making ethical judgments
b. Code of conduct and its impact on the following:
1. Behavior on duty
a. Reverence and obedience for the rules and regulations of the agency
b. Crime prevention
c. Respect for the staff, resident, community, and visitors
d. Impartial enforcement of agency rules and regulations
e. Attempt to use minimum force necessary to effect resolution to an incident
f. Report only the truth
g. Testify only the truth
h. Never use residents, staff, or position for private gain
i. Strive to perform at maximum efficiency
j. Never misuse juvenile correctional resources or confidential information
k. Encourage and reinforce positive behavior
2. Behavior off duty
a. Practice good citizenship, i.e., youth volunteer work, assist neighbors, be active in schools, etc
b. Maintain self-control and discipline avoiding disputes, excessive use of alcohol, illegal gambling and prejudicial conduct with people of different ethnic, religious, and sexual preferences, etc.
3. Dedication
a. Self (taking care of you will help you care for others)
b. Family
c. Agency
d. Community
e. State
f. Country
4. Career development
a. Training
b. Resources for individual efforts
1. Reading
2. Seeking out additional juvenile correctional officer training
3. Using educational resources such as college courses
5. Identify three positive and negative influences on a trainee’s personal life:
a. Positive influences include, but are not limited to
1. Being a role model to family and community
2. Honor and respect family, community, and its citizens
3. Obey laws, rules, and regulations
4. Safeguarding the principles of our nation and state
6. Others as may be identified
a. Negative influences include, but are not limited to
1. Mental and physical stress
2. Divorce or strains on family interactions
3. Alcoholism and/or drug abuse
4. Mental health problems ranging from chronic stress to depression with the possibility of suicide
5. Illegal gambling
6. Others as may be identified
c. Bias
1. Define bias
2. Define discrimination
3. Consequences of bias based supervision
4. Others as may be identified
Field Training
Field Training9.1 -- 9.10 Policies, Procedures and Operations
9.1 Identify procedures related to uniform and issued equipment:
9.1.1. Personal appearance
9.1.2. Duty belt accessories
9.1.3. Issued safety equipment/devices
9.1.4. Permissible items
9.1.5. Non-permissible items
9.1.6. Equipment/device inspections
9.1.7. Notification procedures
9.2 Identify agency procedure related to Post Orders.
9.3 Identify agency procedures related to proper radio and telephone communications:
9.3.1. Properly operate mobile radio
9.3.2. How to use radio in emergency situations/incidents/events
9.3.3. How to use the telephone in emergency situations/incidents/event
9.4 Identify agency procedures related to supervision of the opposite sex.
9.5 Identify agency procedures related to log books:
9.5.1. Log book procedures
9.5.2. Legal ramifications
9.6 Identify agency procedures related to reporting serious incidents.
9.7 Identify agency procedures related to resident grievance process 6VAC35-71-80.
9.8 Identify agency procedures related to sick call/medication operations:
9.8.1. Medical emergencies
9.8.2. Sick call procedures
9.8.3. Medication disbursements
9.9 Identify agency procedures related to proper management of resident behavior:
9.9.1. Self-mutilation (SIB)
9.9.2. Cell flooding
9.9.3. Suicide prevention and intervention
9.9.4. Suicide alert(s), threats and watches
9.10 Identify resident rules related to conduct:
9.10.1. Prohibited acts
9.10.2. Disciplinary actions
a. Sanctions
b. Interventions
9.11 -- 9.13 Use of Physical Force
9.11 Identify agency procedures, if applicable, related to use of less than physical force:
9.11.1. Policy for use
9.11.2. Types
9.11.3. Qualification requirements
9.12 Identify agency procedures related to the proper use of restraining devices:
9.12.1. Procedures
9.12.2. Application
9.12.3. Type of restraints
9.13 Reserved, Not Used
9.14 -- 9.16 Transporting Residents
9.14 Identify agency procedures related to resident transportation:
9.14.1. Restraints
9.14.2. Safety equipment
9.14.3. Escorting
9.14.4. Loading and unloading
9.15 Identify agency policy related to medical transports involving rescue squads or other non-agency vehicle.
9.16 Identify agency policy related to non-traditional medical transports, i.e. pregnant resident.
9.17 -- 9.34 General Tasks and Duties
9.17 Identify agency procedures related to the supervision of residents:
9.17.1. Positioning
9.17.2 Dining hall supervision
9.17.3. Supervision during education
9.17.4. Shower supervision
9.17.5. Night supervision
9.17.6. Recreation supervision
9.17.7. ID checks/procedures
9.17.8. Check in/out procedures
9.17.9. Accountability
a. Problems
b. Discrepancies
c. Reporting
d. Documentation
9.18 Identify agency procedures related to the movement of residents
9.19 Identify agency procedures related to resident personal property
9.19.1. Approved apparel
9.19.2. Authorized items
9.19.3. Inventory
9.20 Identify agency procedures related to resident telephone system
9.21 Identify agency procedures related to institutional mail operations, 6VAC35-71-560
9.21.1. Resident’s legal mail
9.21.2. Pick up/distribution procedures
9.21.3. General/special purpose mail/package procedures
9.22 Identify agency procedures related to physical counts and controls
9.22.1 Types of counts
9.22.2. Control centers
9.22.3. Key controls
9.23 Identify agency procedures related to searches and inspections
9.23.1. Room area search
9.23.2. Housing area search
9.23.3. Shakedowns
9.23.4. Security inspections
a. Sally ports
b. Vehicles – loading/unloading
c. Cargo
d. Equipment
e. Lighting systems
f. Fence securities
g. Gates
h. Rooms
i. Doors
j. Exterior grounds
k. Work areas
l. Structural inspections
m. Patrols
n. Accountability
(1). Problems
(2). Discrepancies
(3). Reporting
(4). Documentation
9.24 Identify agency procedures related to resident, staff, and visitor searches
9.25 Identify agency procedures related to proper perimeter security
9.26 Identify agency procedures related to proper tool control:
9.26.1. Tool control procedure
9.26.2. Who can use and sign out tools
9.26.3. Tool issue procedures
9.26.4. Missing or damaged tool procedures
9.27 Identify agency procedures related to proper key control:
9.27.1. Key control procedure
9.27.2. Maintaining key control
9.27.3. Procedure for obtaining keys
9.27.4. Key assignments
9.27.5. Emergency keys
9.28 Identify agency procedures related to administrative and investigative hold
9.29 Identify agency procedures related to properly handling security threat groups (gangs)
9.30 Identify agency procedures related to riot prevention and lockdowns
9.31 Identify agency procedures related to visitation
9.32 Identify agency response to fire related procedures
9.33 Identify agency procedures related to emergency situations:
9.33.1. Incident management response/teams
9.33.2. Attempted escapes and escapes
9.33.3. Hostages situations
9.33.4. Barricaded resident(s)
9.33.5. Bomb threats/IEDs
9.33.6. Environmental disasters
9.33.7. Human made disasters
9.33.8. Hazardous materials/chemicals
9.33.9. Emergency response plans
9.33.10. Escape response plan
9.33.11. Evacuation response plan
9.33.12. Others as identified
9.34 Identify agency procedures related to contraband searches:
9.34.1. Agency procedure
9.34.2. Recognition
9.34.3. Control of contraband
9.34.4. Documentation and reporting
Field Training: 100 hours
Approved by the Criminal Justice Services Board Committee on Training December 11, 2014