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Information and Referral Services

The categories of victim services listed below, and their associated subcategories, are identified in the Office for Victims of Crime performance measures. The definitions/examples below are intended to offer high-level guidance as to how services might be provided; however, they are not the only methods for providing services.

Count all individuals served by your organization with the use of VOCA plus match (state general or special) funds during the reporting period. This number should be an unduplicated count of people served during a single reporting period, regardless of the number of services they received or victimization types with which they presented.

Available services can be communicated in-person, virtually, or by telephone, social media, or email with crime victims to identify available services and support.  

Subgrantees can contact the DCJS Victims Services technical assistance mailbox at VictimsServicesTA@dcjs.virginia.gov if you are unsure how to report on specfic services delivered.