Compliance Agent

A compliance agent means an individual who owns or is employed by a licensed private security services business to ensure the compliance of the private security services business with this title.

12E - Compliance Agent Entry-Level
 

In order to become a certified Compliance Agent, you must complete the following:

  1. Submission of Compliance Agent Initial Application - (Fee $50.00)
  2. Fingerprint Processing Form, Fingerprint Card and Legal Presence Documentation - ($50.00)   
    (if you have not already done so in the past 120 days)
  3. Complete the Entry Level Training Course (12E).
    *** You have 2 options to choose from in order to complete the training course (please select one of the options listed below and follow the instructions for the option that you choose).
  4. Official documentation verifying that the individual has (i) three years of general managerial or supervisory experience in a private security services business, a federal, state, or local law-enforcement agency, or in a related field or (ii) five years’ experience in a private security services business, with a federal, state or local law-enforcement agency, or in a related field.


    Please NOTE that you are required to have a valid email address in order to sign up and use the DCJS Event Registration page.

OPTION #1 - Entry Level Classroom Training

  • You must register and pay for the Classroom Training Course using the DCJS Event Registration System.
    • This registration is required to reserve a seat for you in the classroom training course that you have selected by date.
    • During the registration process, you will be required to pay ($75.00) to attend the classroom course.  You will be provided an on-line receipt for your payment. Please be sure to print off your receipt and keep it for you records.
  • NOTE: 5 days before the classroom training course that you have registered to take, you will receive an e-mail from DCJS with information about the location, time, date and classroom rules.

 

OPTION #2 – Entry Level Online Training
System Requirements

  • You must pay for the Online Training Course using the DCJS Event Registration System. (Be sure to choose the ONLINE session)
  • An on-line payment ($75.00) is required to grant the user access to the on-line training portal.  You will not have immediate access to complete the training.  It may take up to 2 business days before the user to be granted access.
  • You will be provided an on-line receipt for your payment. Please be sure to print off your receipt and keep it for you records.
  • On your receipt, you will receive a web link to the DCJS – Compliance Agent Training portal. 
  • You must access the training portal to register for the Compliance Agent on-line course.
  • To register, you will be required to “click” on the Registration Tab on the upper-right hand corner of the screen.
  • NOTE: Within 2 business days, after you complete the registration process, DCJS will email you a confirmation granting access to the DCJS – Compliance Agent Training portal.

All applications (including the required 3rd party verification documentation) and payments may be provided to the Department in the following manner:

  • Faxed to:
    804-786-6344 with a Credit Card Authorization Form

    *** Please Note: You cannot fax a fingerprint card in to the Department. The Fingerprint Processing Form, card and payment must be mailed.
  • Mailed to:
    Department of Criminal Justice Services
    P.O. Box 1300
    Richmond, VA 23218
  • Submitted in person to our physical address:
    Department of Criminal Justice Services
    Division of Law Enforcement and Security Services
    1100 Bank St, 9th Floor
    Richmond, VA 23219

     

***Please include a copy of your receipt from the Online Event Registration and a copy of your Online Training Completion Certificate with a complete Compliance Agent package.***

If you have any questions, or are in need of further assistance, please contact the Training Unit directly at distance.learning@dcjs.virginia.gov   

To avoid a delay in processing, please ensure that all applications
are complete and contain the required Official Documentation.

*** All incomplete applications will be returned. ***

"Official Documentation" means personnel records; Certificate of Release or Discharge from Active Duty (DD214); copies of business licenses indicating ownership; law-enforcement transcripts; certificates of training completion; a signed letter provided directly by a current or previous employer detailing dates of employment and job duties; college transcripts; letters of commendation; private security services registrations, certifications or licenses from other states; and other employment, training, or experience verification documents. A resume is not considered official documentation.

12I - Compliance Agent In-Service
 

In order to become a certified Compliance Agent, you must complete the following:

  1. Submission of Compliance Agent Renewal Application - (Fee $25.00) 
  2. Complete the In-Service Training Course (12I).
    *** You have 2 options to choose from in order to complete the training course (please select one of the options listed below and follow the instructions for the option that you choose).

    Please NOTE that you are required to have a valid email address in order to sign up and use the DCJS Event Registration page.

OPTION #1 - In-Service Classroom Training

  • You must register and pay for the Classroom Training Course using the DCJS Event Registration System.
    • This registration is required to reserve a seat for you in the classroom training course that you have selected by date.
    • During the registration process, you will be required to pay ($50.00) to attend the classroom course.  You will be provided an on-line receipt for your payment. Please be sure to print off your receipt and keep it for you records.
       
  • NOTE: 5 days before the classroom training course that you have registered to take, you will receive an e-mail from DCJS with information about the location, time, date and classroom rules.


OPTION #2 – In-Service Online Training
System Requirements

  • You must pay for the Online Training Course using the DCJS Event Registration System. (Be sure to choose the ONLINE session)
    • An on-line payment ($50.00) is required to grant the user access to the on-line training portal.  You will not have immediate access to complete the training.  It may take up to 2 business days before the user to be granted access.
    • You will be provided an on-line receipt for your payment. Please be sure to print off your receipt and keep it for you records.
    • On your receipt, you will receive a web link to the DCJS – Compliance Agent Training portal. 
    • You must access the training portal to register for the Compliance Agent on-line course.
    • To register, you will be required to “click” on the Registration Tab on the upper-right hand corner of the screen.
       
  • NOTE: Within 2 business days, after you complete the registration process, DCJS will email you a confirmation granting access to the DCJS – Compliance Agent Training portal.
     

All applications (including the required 3rd party verification documentation) and payments may be provided to the Department in the following manner:

  • Faxed to:
    804-786-6344 with a Credit Card Authorization Form
  • Mailed to:
    Department of Criminal Justice Services
    P.O. Box 1300
    Richmond, VA 23218
  • Submitted in person to our physical address:
    Department of Criminal Justice Services
    Division of Law Enforcement and Security Services
    1100 Bank St, 9th Floor
    Richmond, VA 23219

***Please include a copy of your receipt from the Online Event Registration and a copy of your Online Training Completion Certificate with a complete Compliance Agent package.***

If you have any questions, or are in need of further assistance, please contact the Training Unit directly at distance.learning@dcjs.virginia.gov   

A natural person employed by a licensed private security services business to assure the compliance of the private security services business and its personnel with the Code of Virginia and the state regulations relating to private security services. 

Compliance agents ensure that the licensee and all employees conform to all application requirements, administrative requirements and standards of conduct pursuant to the Code of Virginia and the state regulations.  In addition, the agent ensures that all regulated employees carry proper credentials while on duty. Compliance agents also maintain documentation for all employees, or persons otherwise utilized, that verifies compliance with requirements pursuant to the Code of Virginia and the state regulations.

Compliance agents must have (i) three years of managerial or supervisory experience in a private security services business, a federal, state, or local law-enforcement agency, or in a related field; or (ii) five years experience in a private security services business, with a federal, state or local law-enforcement agency, or in a related field. 

Employment in a related field is evaluated on a case-by-case basis. Such fields may include loss prevention or assets protection for a proprietary business; electrical work if applying for an electronic security business; military experience and/or other employment or experience that relates to security functions. 

The term "official documentation" refers to personnel records; DD214; copies of business licenses indicating ownership; law enforcement transcripts; certificates of training completion; a signed letter provided directly by a current/previous employer detailing dates of employment and job duties; college transcripts; letters of commendation; private security services registrations, certifications, and/or licenses from other states; and/or other employment, training, or experience verification documents. A resume is not considered official documentation. 

Individuals are scheduled on a first-come, first-served basis. If the training you requested was already full, you were scheduled for the next available training date prior to your expiration date. 

Individuals are scheduled on a first-come, first-served basis. If the training you requested was already full, you were scheduled for the next available training date prior to your expiration date. Apply early to reserve the training you wish to attend. If it is prior to your expiration date, we will try to put you in a training that is closer to you. However, you now have the option of completing your training online. Go to the Training Alternatives webpage for details. 

We try to schedule training all over Virginia. All of our training dates/locations are posted on the website about one year in advance. We try to accommodate everyone, but you will need to take training prior to your expiration date in order to remain current. Sometimes, that means attending a training in a location that is farther away than you would like. However, you now have the option of completing training online. Go to the Training Alternatives webpage for details. 

No, the compliance agent does not have to be trained and registered in any category unless he/she is actually providing regulated services in addition to compliance agent duties. 

Documents must be maintained after employment is terminated for a period of not less than 3 years. 

The business must notify the department in writing within 10 calendar days and provide the name of the individual responsible for the licensee's adherence to applicable administrative requirements and standards of conduct during the period of replacement. A new certified compliance agent must be designated within 90 days following the sole compliance agent's termination.

This training must be completed within 12 months preceding the expiration date. 

Yes, but they only have 60 days to complete training provided they submit a renewal application, renewal fee and reinstatement fee.

No, a compliance agent must be designated in writing on forms provided by DCJS. 

Yes, please note, some employers may prohibit such actions when acting in a dual capacity between private security services businesses, as it may be considered a conflict of interest.  You should check with your employer's policy for more clarification.

This term refers to the date any employee of a private security services business or training school performs services regulated or required to be regulated by DCJS.