Dispatchers
Certification Process
Find information here on what you must do to
complete certification training
complete certification training
Certification Overview
1. Compulsory Minimum Training
Dispatcher trainees have 24 months to complete the compulsory minimum training standards and field training.
Performance Outcomes
Dispatcher trainees have 24 months to complete the compulsory minimum training standards and field training.
Performance Outcomes
2. State Exam
No state exam is required for dispatcher trainees.
No state exam is required for dispatcher trainees.
3. Field Training
Requirements vary depending on and local to the agency where you are receiving training.
On-The-Job-Training
Performance Outcomes (Explained)
On-The-Job-Training Form
(Field Training-Send to DCJS)
Requirements vary depending on and local to the agency where you are receiving training.
On-The-Job-Training
Performance Outcomes (Explained)
On-The-Job-Training Form
(Field Training-Send to DCJS)
4. Certification
Upon completion of the training requirements, documentation must be sent to DCJS and entered into the training management system (TRACER).
About TRACER
Upon completion of the training requirements, documentation must be sent to DCJS and entered into the training management system (TRACER).
About TRACER
Common Questions Regarding Dispatcher Certification
If I separate from my agency, am I allowed to keep my certification?
No, you must be employed by a Virginia criminal justice agency to be certified.
What is the process for reinstating former Virginia dispatchers?
If your agency has reappointed a dispatcher or hired a dispatcher who was previously certified in Virginia and out of such employment less than 24 months, the former dispatcher is not required to complete the basic dispatcher academy.
If the former dispatcher has been out of such employment for more than 24 months, your agency is required to submit an Application for Exemption from Virginia Compulsory Minimum Training Standards. (DCJS Form W-2).
Agencies must contact DCJS Field Services for further assistance and submit the DCJS Form W-2.
Request for Training Extension (Form TE)
If the former dispatcher has been out of such employment for more than 24 months, your agency is required to submit an Application for Exemption from Virginia Compulsory Minimum Training Standards. (DCJS Form W-2).
Agencies must contact DCJS Field Services for further assistance and submit the DCJS Form W-2.
Request for Training Extension (Form TE)
How does my agency request an exemption for federal and out-of-state dispatchers?
If your agency has hired a former dispatcher from another state or from the Federal Government and is requesting an exemption from the Virginia Compulsory Minimum Training Standards, your agency must submit an Application for Exemption from Virginia Compulsory Minimum Training Standards.
Agencies must contact DCJS Field Services for further assistance and submit the DCJS Form W-2.
Application for Exemption from Virginia Compulsory Minimum Training Standards (Form W-2)
Agencies must contact DCJS Field Services for further assistance and submit the DCJS Form W-2.
Application for Exemption from Virginia Compulsory Minimum Training Standards (Form W-2)
How do I request a copy of my training history?
Send an email with your name, date of birth, and contact number to etrain@dcjs.virginia.gov.
Law Enforcement Career Qualifications
The Commonwealth of Virginia is currently recruiting dedicated law enforcement professionals ready to uphold our standards and protect our communities. Whether you are considering a new career in law enforcement or are an experienced officer interested in opportunities in this state, DCJS offers guidance on those qualifications.
Quick Reference
Administrative Code: Rules
Relating to Law Enforcement
Officers
Relating to Law Enforcement
Officers
Learn more about Virginia rules relating to law enforcement officers.
Field Services
Field Services provides statewide services to criminal justice agencies and criminal justice training academies to increase quality and ensure compliance with DCJS training directives.
Decertification
The Statewide Standards of Conduct are under development. Check here for the latest updates.
