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Attention

  • To access Lotus, please go to https://lotus.dcjs.virginia.gov and follow the instructions at the top of the page.
  • Visit our Lotus Resources page for more information and resources, including FAQs and the Lotus Self-Service Guide.
  • We understand there are currently issues with application renewals and training schools. These bugs have been submitted to our vendor and are being worked. Thank you for your patience.
  • Because your work is vital to public safety in Virginia, DCJS has authorized numerous credential extensions.
    • Credentials with an expiration date of December 31, 2024, January 31, 2025, or February 28, 2025, were extended to March 31, 2025.
    • Only credentials with paid/pending renewal applications have been given an extension to late May 2025.
    • Please log in to your Lotus account to confirm your expiration date(s) and any outstanding requirements.

Private Security

Replacement ID

How to Request a Replacement ID or Credential

 

Private Security Services ID Replacement

  • Login to your online account and follow these directions:
    • ​If you have not created an online account before, click here.
      • ​​​Make sure your mailing address is correct. 
      • Click on "Request Duplicate Credential" at the bottom of the page. 
      • Complete the online form and pay the $34.00 replacement fee.
      • Note: For security reasons, your ID is mailed to you in a white envelope that does NOT have the Virginia Department of Criminal Justice Services (DCJS) in the return address. It will have 2 windows containing a barcode at the top and your name and address in all CAPITAL LETTERS at the bottom. Your ID will arrive 7-14 business days after it is mailed.
 
Bail Bondsman ID Replacement
 
  • Login to your online account and follow these directions:
    • If you have not created an online account before, click here.
      • Make sure your mailing address is correct.
      • Click on "Request Duplicate Credential" at the bottom of the page.
      • Complete the online form and pay the $30.00 replacement fee.

Bail Enforcement Agent ID Replacement

  • Login to your online account and follow these directions:
    • If you have not created an online account before, click here.
      • ​Make sure your mailing address is correct.
      • Click on "Request Duplicate Credential" at the bottom of the page.
      • Complete the online form and pay the $30.00 replacement fee.
 

Special Conservator of the Peace Replacement ID

  • Login to your online account and follow these directions:
    • ​If you have not created an online account before, click here.
      • ​Make sure your mailing address is correct.
      • Click on "Request Duplicate Credential" at the bottom of the page.
      • Complete the online form and pay the $30.00 replacement fee.

Tow Truck ID Replacement ID

  • Login to your online account and follow these directions:
    • ​If you have not created an online account before, click here
    • ​​​Make sure your mailing address is correct. 
    • Click on "Request Duplicate Credential" at the bottom of the page.
    • Complete the online form and pay the $20.00 replacement fee.

 

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