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Attention

  • To access Lotus, please go to https://lotus.dcjs.virginia.gov and follow the instructions at the top of the page.
  • Visit our Lotus Resources page for more information and resources, including FAQs and the Lotus Self-Service Guide.
  • Starting January 1, 2027, DCJS will begin restoring fee schedules as established by the Virginia Administrative Code.
    • For more information, please see the Fee Restoration Notice (emailed to all active credential holders on September 22, 2026).

Private Security

Replacement ID

How to Request a Replacement ID or Credential

 

Private Security Services ID Replacement

  • Login to your online account and follow these directions:
    • ​If you have not created an online account before, click here.
      • ​​​Make sure your mailing address is correct. 
      • Click on "Request Duplicate Credential" at the bottom of the page. 
      • Complete the online form and pay the $34.00 replacement fee.
      • Note: For security reasons, your ID is mailed to you in a white envelope that does NOT have the Virginia Department of Criminal Justice Services (DCJS) in the return address. It will have 2 windows containing a barcode at the top and your name and address in all CAPITAL LETTERS at the bottom. Your ID will arrive 7-14 business days after it is mailed.
 
Bail Bondsman ID Replacement
 
  • Login to your online account and follow these directions:
    • If you have not created an online account before, click here.
      • Make sure your mailing address is correct.
      • Click on "Request Duplicate Credential" at the bottom of the page.
      • Complete the online form and pay the $30.00 replacement fee.

Bail Enforcement Agent ID Replacement

  • Login to your online account and follow these directions:
    • If you have not created an online account before, click here.
      • ​Make sure your mailing address is correct.
      • Click on "Request Duplicate Credential" at the bottom of the page.
      • Complete the online form and pay the $30.00 replacement fee.
 

Special Conservator of the Peace Replacement ID

  • Login to your online account and follow these directions:
    • ​If you have not created an online account before, click here.
      • ​Make sure your mailing address is correct.
      • Click on "Request Duplicate Credential" at the bottom of the page.
      • Complete the online form and pay the $30.00 replacement fee.

Tow Truck ID Replacement ID

  • Login to your online account and follow these directions:
    • ​If you have not created an online account before, click here
    • ​​​Make sure your mailing address is correct. 
    • Click on "Request Duplicate Credential" at the bottom of the page.
    • Complete the online form and pay the $20.00 replacement fee.

 

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