Employee Directory

Office of the Director

Fran Ecker - (804) 786-8718
Director
Laureen Hyman - (804) 786-8718
Executive Assistant to the Director
Shannon Dion - (804) 225-4300

Shannon Dion is the agency’s Director of Agency Policy and Legislative Affairs.
Dir. of Policy & Legislative Affairs
Joe Marshall - (804) 786-1577

Joe Marshall provides policy and legislative support for DCJS, coordinates the administration of the “599” state aid program for localities with police departments, and assists with the administration of the federal Justice Assistance Grant Program and the John R. Justice Loan Repayment Program.
Policy Analyst

Division of Finance &Administration

John Colligan - (804) 786-4961
Division Director
Linda Jafari - (804) 786-4155
Karen Sullivan - (804) 786-9047

Karen Sullivan is the Agency Conference/Meeting Planner. She also provides back-up for procurement and administrative support.

Grants Management

Janice Waddy - (804) 786-4011

Janice Waddy coordinates, manages and administers the fiscal, administrative and monitoring activities of the Grants Administration staff for approximately nineteen grant programs. Janice also provides technical assistance and training in the areas of administrative and fiscal requirements for the various grant programs.
Manager
Bill Dodd - (804) 371-0638

Bill Dodd is responsible for quarterly fiscal reporting of in-house grants and all other grant programs. His responsibilities include processing Requests for Funds and drawdown requests for Federal Funds. He also provides technical assistance in completing all required DCJS forms and information such as Request for Funds forms, financial reports, budget amendments, DCJS grant applications and itemized budgets.
Virginia Sneed - (804) 786-549

Virginia Sneed receives, categorizes and reviews grant applications submitted to DCJS. She prepares the awards and special condition documents, tracks budget amendment requests, or other grant related materials submitted requiring DCJS approval. She provides technical assistance and responds to general Grants Administration questions for the following programs: Byrne Justice Assistance Grant Program, Juvenile Delinquency Prevention Title II and Title V, Sexual Assault Grant Program, Juvenile Accountability Block Grant Program, V-STOP, Residential Substance Abuse Treatment Grants, Pre-Release and Post Incarcerations Services, Homeland Security Grant Programs, and Internet Crimes Against Children.
Beverly Johnson - (804) 786-9055

Beverly Johnson receives, categorizes and reviews grant applications submitted to DCJS. She prepares the awards and special condition documents, tracks budget amendment requests, or other grant related materials submitted requiring DCJS approval. She provides technical assistance and responds to general Grants Administration questions for the following programs: Victim Witness Assistance, Community Corrections, School Resource Officer Trust, Court Appointed Special Advocates, Criminal History Records Improvement, Byrne Justice Assistance Grant Program, and Virginia Domestic Violence Victim Fund.
DeAndrea Williams - (804) 371-5380

DeAndrea Williams provides computer support and technical assistance by being a liaison between Grants Administration and Computer Services for the Grants Management Online Information System (GMIS Online) and eDrawer document library.
Andy Wooldridge - (804) 225-1863

Financial Services

Reeva Tilley - (804) 786-3746

Reeva Tilley is the Chief Financial Officer for the agency.
Manager
Feliscia Bagby - (804) 786-2646

Feliscia Bagby, Procurement Officer, is responsible for sole source contracts, request for proposals, invitations for bids, agency mailroom, and supplies.
Betty Hajacos - (804) 786-4245

Travel Reimbursements, Travel Direct Deposits, Travel Corporate Card, Travel Advances over $500.
Judy Lloyd - (804) 786-3051

Accounts Receivable, Private Security Receipts, Conference Registrations, Collections of outstanding receivables.
Bobbie Morris - (804) 786-4249

Bobbie Morris is responsible for assisting with the Forfeited Asset Sharing Program.
Nina Pittman-Smith - (804) 786-2648
Birdie Porter - (804) 786-2309

Financial Reconciliations, Payroll Certification, Travel Advances under $500.

Human Resources

Lauren Clarke - (804) 225-4399

Lauren Clarke provides HR services to the agency and serves as the Agency Benefit Administrator.

Communication & Design Center

Marsha Dietz - (804) 225-4068

Marsha designs publications, conference materials, reports and other materials for printing and the agency website. She is the agency liaison for vendors and other state agencies with communication and design-related issues.
Manager

Computer Services

Dennis Harrell - (804) 225-4865

"Dennis Harrell provides overall management of the Information Technology Resources for DCJS. He serves the AITR (Agency Information Technology Resource) role for VITA purposes. He works with agency management in providing strategic direction for the IT activity.
Manager
Paul Akong - (804) 225-4395
System analyst
Ken Allen - (804) 674-4628

Ken Allen works with the Virginia State Police on the ICJIS (Integrated Criminal Justice Information Systems) program.
Swathi Goli - (804) 786-7362

Swath Golii is responsible for administration of all databases for the agency. Her functions include security and backup, troubleshooting and problem resolution, and maintenance functions to insure that the databases perform at optimum levels.
Derek Hackley - (804) 225-4864
James Harris - (804) 225-4868
Sr. Programmer Analyst
Tivona King - (804) 786-8467

Tivona King is responsible for the development of two new project initiatives to support the Division of Law Enforcement and Security Services. She is the lead in the development activity for internal applications, and provides project management leadership.
Rhey Lewis - (804) 786-2990

Rhey Lewis provides help desk and networking support services for 37 Pre-Trial Community Corrections locations throughout the Commonwealth. He also is responsible for backup IT support for the employees at DCJS.
Bryan Scharf - (804) 225-4863
Web Developer
Lisa Self - (804) 786-8475
Stacie Smith - (804) 225-4564

Division of Programs and Services

Tom Fitzpatrick - (804) 225-0005

Acting Division Director for the Division of Programs and Services
Acting Division Director

Juvenile & Adult Services

 

Laurel Marks - (804) 786-3462

Laurel Marks manages the Juvenile and Adult Services programs at DCJS. These include the federal Juvenile Justice and Delinquency Prevention Programs, the Juvenile Accountability Block Grant program, the Children’s Justice Act Program and Court Appointed Special Advocate programs; and the Community Corrections, Pretrial Services, RSAT and PAPIS programs.
Manager
Stephanie Arnold - (804) 371-0531

Stephanie Arnold coordinates the federal Residential Substance Abuse and Treatment (RSAT) program at DCJS. Stephanie oversees the RSAT grants that the Department awards and provides direction, support and technical assistance to grant recipients at state and local correctional agencies. She is the mental health/criminal justice system cross-mapping contact and the Crisis Intervention Team (CIT) contact for the Division, and serves as the mental health and substance abuse subject matter expert for the Department.
Jenna Foster - (804) 786-3967
Jenna Foster co-leads the Vision 21 Project along with a DSS partner and is the DCJS representative to this project. Vision 21: Linking Systems of Care for Children and Youth is a multi-agency demonstration project that focuses on child and youth trauma specifically related to violence. Virginia is one of only two states that received Federal funding for this specialized project.  Jenna’s responsibilities include facilitating the Partner Agency Team (PAT) meetings, gathering current data on child victims in Virginia, analyzing current screening tools and creating a streamlined approach to child victims of violence.
Paula Harpster - (804) 786-1140

Paula Harpster provides direction and support to Virginia's local probation and pretrial services agencies under the Comprehensive Community Corrections Act and Pre-trial Services (CCCA/PSA) programs. Paula’s responsibilities include program planning and implementation, policy development and analysis, grant management and technical assistance in the adult corrections area. She monitors legislative committees and provides bill analysis.
Ed Holmes - (804) 786-4576

Ed Holmes provides oversight and management of assigned state and federal grant programs and projects. He also provides a variety of technical assistance in program development and implementation and in the development of training, planning and evaluation services to state and local agencies, criminal justice programs, boards, commissions and task forces. Additionally, Ed assists in the preparation and submission of applications and reports as required by federal agencies to ensure continued receipt of funds.
Monica Jackson - 804-692-0977

Monica is the primary point of contact for juvenile justice and delinquency prevention for the Agency and serves as liaison with OJJDP and other juvenile justice specialists and external constituents.  She provides staff support to the Advisory Committee on Juvenile Justice and Prevention and organizes tasks associated with the committee.  She assists state and local agencies, boards, and commissions in planning, developing, and implementing training, and represents the Agency and Division on various interagency workgroups and committees on juvenile justice matters.
Juvenile Justice Program Analyst
Melissa O'Neill - (804) 786-6428

Melissa O’Neill manages the Court Appointed Special Advocate (CASA) Program at the state level. She provides information and technical assistance to new and existing CASA programs, communities, and judges interested in the CASA program. Melissa is additionally responsible for monitoring local programs’ compliance with applicable regulations, coordination of statewide training events, grant administration and state level representation of CASA with partner agencies, and she serves as the state contact for the National CASA Association.
Ken Rose - (804) 225-4329

Ken Rose coordinates the Pretrial Services (PSA) programs funded by DCJS and responsible for all of DCJS’ codified responsibilities related to jail planning activities. Ken’s responsibilities include providing technical assistance, training and program development. Ken also assists state legislative, judicial and administrative branches of government with analysis of issues, needs and requirements for the interface of local pretrial and probation services, jail services, arrest and related bail practices.
Donna Shiflett - (804) 225-4127

Donna Shiflett serves as the training coordinator for local probation and pretrial services agencies under the Comprehensive Community Corrections Act and Pre-trial Services Act (CCCA/PSA). Donna’s responsibilities include grant management, monitoring legislative committees, supporting the implementation of evidence-based practices and coordination / development of new officer, judicial and other training events.
Lynn Sivels - (804) 225-1847
Program Specialist
Ken Stables - (804) 786-0051

Ken serves as the primary JJDP Act Compliance Monitor for the Commonwealth. He monitors Virginia’s jails, lockups, courthouses, juvenile detention centers, and juvenile correctional facilities for compliance with key provisions of the federal JJDP Act. He provides information and technical assistance to facility staff and local stakeholders
Curtis Stevens - (804) 840-7040

Curtis Stevens serves as a JJDP Act Compliance Monitor for the Commonwealth. He monitors Virginia’s jails, lockups, courthouses, juvenile detention centers, and juvenile correctional facilities for compliance with key provisions of the federal JJDP Act. Curtis provides information and technical assistance to facility staff and local stakeholders.
Mary Wilson - (804) 371-0534

Mary provides oversight and direction for the implementation of the Children's Justice Act Program in Virginia to plan and support initiatives to improve the multidisciplinary response for assessment, investigation and prosecution of child abuse. Mary works with other state, local and federal agencies on initiatives that improve the systemic response to suspected victims of child abuse and neglect.

Victims Services

Kassandra Bullock - (804) 786-3973

Kassandra supervises victim services staff and manages state and/or federally funded crime victim assistance grant programs. These include the Victim/Witness Grant Program, Sexual Assault Grant Program, Sexual Assault Services Grant Program, and federal Victims of Crime Act funds. She also provides legislative and policy analysis and technical assistance for grant planning for victim-related programs.
Manager
Amia Barrows - (804) 225-4060

Amia Barrows, Victim Services Programs Specialist, monitors grant compliance for Sexual Assault Services, Victim/Witness Assistance, V-STOP, Virginia Sexual and Domestic Violence Victim Fund and VOCA New Initiatives Victim Assistance grant programs. She provides training and technical assistance to the programs and assists in maintaining procedures and guidelines for victim related grant administration to include data collections for statewide and federal reporting.
Victim Services Programs Specialist
Dione Bassett - (804) 371-2419

Dione Bassett, Victim Services Programs Specialist, monitors grant compliance for Sexual Assault Services, Victim/Witness Assistance, V-STOP, Virginia Sexual and Domestic Violence Victim Fund and VOCA New Initiatives Victim Assistance grant programs. She provides training and technical assistance to the programs and assists in maintaining procedures and guidelines for victim related grant administration to include data collections for statewide and federal reporting.
Victim Services Program Specialist
Patricia Foster - (804) 371-8634

Patricia monitors local Victim/Witness and Virginia Sexual and Domestic Violence Victim Fund programs.  She is also the Program Coordinator for the Virginia Victim Assistance Academy.
Julia Fuller-Wilson - (804) 371-0386

Julia manages the violence against women programs for the department, including Virginia’s Services, Training, Officers and Prosecutors also known as VSTOP and the Virginia Sexual and Domestic Violence Victim Fund programs. Julia also coordinates the VSTOP State Team and provides technical assistance to state agencies, localities, grantees, and other allied professionals who work to end violence against women.
Andrew Kinch - 804-225-4331

Andrew Kinch, Victim Services Programs Specialist, monitors grant compliance for Sexual Assault Services, Victim/Witness Assistance, V-STOP, Virginia Sexual and Domestic Violence Victim Fund and VOCA New Initiatives Victim Assistance grant programs. He provides training and technical assistance to the programs and assists in maintaining procedures and guidelines for victim related grant administration to include data collections for statewide and federal reporting.
Victim Services Programs Specialist
John Mahoney - (804) 225-4320
Candace Miles - (804) 371-6507

Candace Miles serves as the Administrative Assistant for the Division of Programs and Services at DCJS. Candace provides support to all division programs and is the primary point of contact for the division’s web-based activities.
Michelle Miles - (804) 225-1846

Michelle Miles monitors grant compliance for Sexual Assault Services, Victim/Witness Assistance, V-STOP, Virginia Sexual and Domestic Violence Victim Fund, and Recovery Act programs. She provides training and technical assistance to the programs and assists in maintaining procedures and guidelines for victim related grant administration to include data collections for statewide and federal reporting.
Kristina Vadas - (804) 786-7802

Kristina Vadas manages the statewide sexual assault victim services programs, including the Sexual Assault Grant Program (SAGP) and the Sexual Assault Services Program (SASP). She provides technical assistance, consultation, and training to victim advocates, law enforcement, prosecutors, and others requesting information and resources on sexual assault. She also develops resources, policies, and procedures to improve services to sexual assault victims, including those related to Sexual Assault Response Teams (SART). In addition, Kristina is the DCJS staff contact for human trafficking-related matters.

Policy, Planning, Research Unit

Criminal Justice Research Center

Jim McDonough - (804) 371-0532

Jim supervises the Research Center. He provides oversight in scheduling, design, conduct and reporting of research projects for DCJS.
Manager
Baron Blakley - (804) 786-3057

Baron's projects for the Research Center focus on jails, criminal gangs, and community-level risk and protective factors for crime. He produces an annual projection of the local-offender population, manages the DCJS County and City Profiles, and produces reports to support and inform various agency and criminal justice efforts.
Sherri Johnson - (804) 786-7427

Sherri develops and conducts needs assessments, evaluations, and surveys in support of public safety policies and programs. She also provides assistance establishing performance measures for criminal justice initiatives.
Steven Keener - (804) 786-2059
Debbie Roberts - (804) 786-4612

Debbie maintains and analyzes a warehouse of statewide criminal incident data, and uses other federal, state and local databases to provide Virginia with information on crimes, offenders and victims. She also calculates the ‘599’ and Justice Assistance Grant financial assistance allocations to local law enforcement agencies, and collects and reports arrest-related death information to the Bureau of Justice Statistics.
Elizabeth Thompson - (804) 786-0036

Elizabeth Thompson conducts research and analysis which supports the Criminal Justice Research Center’s work with the DCJS Virginia Center for School and Campus Safety. Her primary duties are to help design, conduct and report on the annual survey of safety conditions in Virginia public schools. She assists with development of model critical incident response curriculum and model policy for public school threat assessment teams, and to develop threat assessment teams for Virginia institutions of higher education.

Division of Law Enforcement

Janice Cosel - (804) 225-4334

Janice coordinates and manages the development of entry-level training standards for corrections officers of the Department of Corrections and the Department of Juvenile Justice, manages the state wide homeland security training program for the Commonwealth's law enforcement community.
Teresa Gooch - (804) 786-8730

Division Director for the Division of Law Enforcement.
Division Director

Public Safety Training

Donna Michaelis - (804) 371-6506

Donna directs and manages school and campus safety training and resource development for public schools and colleges and universities across the Commonwealth. She provides technical support and initiatives partnerships to improve relations throughout disciplines affecting school and campus safety.
Manager
James Christian - (804) 786-4303
School Safety Coordinator
Marc Dawkins - (804) 225-3431

Marc provides leadership to Virginia’s colleges and universities in addressing the following areas: creating a coordinated response to sexual violence, intimate partner violence, and stalking on campus; establishing a mandatory prevention and education program about these issues for all incoming students; coordinating the training of law enforcement for effective response; establishing or strengthening programs to train members of campus disciplinary boards; and complying with state and federal regulations and guidance, including best practice recommendations; and establishing and training threat assessment teams.
Shellie Evers - (804) 678-8993
Kristina Fawcett - (804) 225-3948
Albert Stokes - (804) 225-2091

Albert provides gang related prevention and intervention technical assistance and training opportunities to law enforcement agencies, public safety and criminal justice professionals and community partners." data-role="Gang Prevention and Intervention Program Specialist

Standards, Policy and Homeland Security

Sam Hoffman - (804) 225-3899

Sam manages the processes that regulate and maintain criminal justice training standards, the development of model law enforcement policies, the Homeland Security Training Program, the Crime Prevention Center, and the state accreditation program.
Manager
Kenny Adcock - (804) 786-3923

Kenny maintains the Criminal Justice Training Reference Manual, develops policy, monitors legislative impact on standards and policy, oversees DMV grant application and reporting requirements, develops and supports veterans’ hiring initiatives, provides programmatic and technical assistance to the criminal justice community and manages the Division web page.
Sharen Anderson - (804) 786-7801

<p>Sharen is the administrator of the records management system, assists in maintaining the Criminal Justice Training Reference Manual, and provides programmatic and technical assistance to the criminal justice community.</p>
Rick Arrington - (804) 840-7784

<p>Rick serves as the crime prevention subject matter expert for DCJS and coordinates the Crime Prevention Specialist certification program, the Certified Crime Prevention Community and Campus Programs. He conducts and facilitates crime prevention training, provides technical assistance relative to the field of prevention and facilitates the Crime Prevention Training Advisory Committee.</p>
Michelle Crowder - (804) 225-4111
Derrick Mays - (804) 786-8421

Derrick oversees the operation of the Virginia Accreditation Center, coordinates Virginia Law Enforcement Professional Standards Commission activities, responsible for the design, development and coordination of VLEPSC administration, training, policy, standards review and the staffing for applicant agency on-site assessments.
Barbara Peterson-Wilson - (804) 225-4503
Amy Sink - (804) 786-7898
Law Enforcement Program Cooridnator
Lisa Thornton - (804) 786-4154

Lisa maintains all program files and databases for the Crime Prevention Specialist Certification Program, responsible for all Crime Prevention Specialist Program correspondence and certificates, fills orders for instructor patches, provides programmatic and technical assistance to the criminal justice community and grades and reports results of the law enforcement certification exam.
Barbara Walker - (804) 225-3471

Barbara serves as the Statewide Coordinator for the Standardized Field Sobriety Testing (SFST) training program.
Lois Kinch - (804) 371-4809

Field Inspections & Audits

Sharon Gray - (757) 567-5690

Sharon serves as liaison for criminal justice academies and agencies across the state with DCJS related employment and training compliance issues. She approves all DCJS criminal justice training waivers and minimum qualification waivers. She also approves DCJS instructor applications and reinstatements; verifies motor carrier safety inspector recertification requirements; and conducts administrative investigations into DCJS training issues as needed. She also serves as the DCJS Training Academy Director.
Manager
Mark Ammerman - (804) 840-6956

Mark serves as the liaison for criminal justice academies and agencies in the greater Richmond /Central Virginia region with DCJS related employment and training issues. He conducts academy certification/re-certification audits as required. He approves entry-level training for law enforcement, jail, court security, civil process, correctional and communications officers at each academy. He administers the state certification exam for law enforcement officers. He approves all DCJS mandated training extensions and instructor applications. He reviews annual firearms qualifications for criminal justice agencies in his region. He conducts administrative investigations into DCJS training issues as needed.
David Hewes - (804) 837-9633

Dave serves as the liaison for criminal justice academies and agencies in the Northern Virginia region with DCJS related employment and training issues. He conducts academy certification/re-certification audits as required. He approves entry-level training for law enforcement, jail, court security, civil process, correctional and communications officers at each academy. He administers the state certification exam for law enforcement officers. He approves all DCJS mandated training extensions and instructor applications. He reviews annual firearms qualifications for criminal justice agencies in his region. He conducts administrative investigations into DCJS training issues as needed.
Robert McHale - (804) 229-2439
Terry Montgomery - (804) 840-7139

Terry serves as the liaison for criminal justice academies and agencies in the greater Southwest Virginia region with DCJS related employment and training issues. He conducts academy certification/re-certification audits as required. He approves entry-level training for law enforcement, jail, court security, civil process, correctional and communications officers at each academy. He administers the state certification exam for law enforcement officers. He approves all DCJS mandated training extensions and instructor applications. He reviews annual firearms qualifications for criminal justice agencies in his region. He conducts administrative investigations into DCJS training issues as needed.
Frank Pitzer - (804) 840-8673

Frank serves as the liaison for criminal justice academies and agencies in the Shenandoah Valley region, the Department of Corrections and the Department of Juvenile Justice with DCJS-related employment and training issues. He conducts academy certification/re-certification audits as required. He approves entry-level training for law enforcement, jail, court security, civil process, correctional and communications officers at each academy. He administers the state certification exam for law enforcement officers. He approves all DCJS mandated training extensions and instructor applications. He reviews annual firearms qualifications for criminal justice agencies in his region. He conducts administrative investigations into DCJS training issues as needed.

Division of Licensure and Regulatory Services

Leon Baker - (804) 786-2348

Leon conducts investigations relating to complaints received reporting violations applicable sections of the Code of Virginia and the Virginia Administrative Code. He conducts compliance inspections of businesses and training schools licensed or certified by DCJS. He conducts compliance inspections of training sessions conducted by certified training schools.
Acting Division Director
Barbara Drudge - (804) 367-0716

Barbara provides oversight of the associated processes and procedures necessary to review criminal histories in conjunction with licensing tow truck drivers. She works with the Attorney General’s office relative to towing and tow truck driver complaints, provides guidance to the towing industry and other interested parties on various topics including statutory provisions governing towing, and works with law enforcement agencies throughout the Commonwealth in the verification of credentials and in the evaluation of services provided by tow and recovery operators, and tow truck drivers.
Viktor Shuparskyy - (804) 786-0487

Compliance, Enforcement & Training

Thomas Clarke - (804) 786-0813
Manager
Kim Freiberger - (804) 786-7534

Kim is responsible for managing the processes and administrative review of complaints regarding Private Security Services, SCOP, Bail Bondsmen and Bail Enforcement Agent regulatory programs. She serves as the Division's FOIA officer and provides research and program support in areas that relate to the development, delivery, and support of regulatory program activities and services.
Loretta Lynch - (804) 225-4857

Loretta Lynch provides administrative support to the Office of Grants Management staff in carrying out the responsibilities of the office.
Bryan Carver - (804) 385-2945

Bryan conducts investigations relating to complaints received reporting violations applicable sections of the Code of Virginia and the Virginia Administrative Code. He conducts compliance inspections of businesses and training schools licensed or certified by DCJS. He conducts compliance inspections of training sessions conducted by certified training schools.
Timothy Haymore - (804) 840-1382

Tim conducts investigations relating to complaints received reporting violations applicable sections of the Code of Virginia and the Virginia Administrative Code. He conducts compliance inspections of businesses and training schools licensed or certified by DCJS. He conducts compliance inspections of training sessions conducted by certified training schools.
Robbie Robertson - (804) 837-3774

Robbie conducts investigations relating to complaints received reporting violations applicable sections of the Code of Virginia and the Virginia Administrative Code. He conducts compliance inspections of businesses and training schools licensed or certified by DCJS. He conducts compliance inspections of training sessions conducted by certified training schools.

Customer Service and Criminal History

Robert Mason - (804) 786-1018
Manager
Karen Suttles - (804) 225-2196

Responsible for providing information/technical assistance to customers via telephone, e-mail, incoming postal mail, facsimiles, and walk-ins.
Brenda Cardoza - (804) 371-2670

Brenda provides administrative assistance to the Regulatory and Adjudication unit. She assists the Regulatory Manager in order to relieve professional staff of a wide variety of administrative details. She provides professional support in all aspects of the Division’s processes within the requirements of the Administrative Process Act, and adjudication of disciplinary and investigative cases. She provides professional staff support in regard to activities of the Private Security Services Advisory Board.
Athena Davis - (804) 371-2669

Athena is responsible for criminal history records review processes. This includes reviewing criminal history according to established statutory and regulatory requirements, firearm restriction requirements and applicable criminal history waiver guidelines. She ensures accurate electronic information is entered and maintained, requests and reviews disposition information, conducts additional research through public information databases, processes denials of applications due to criminal history, and prepares case files for appeal under the Administrative Process Act.
Linda Strohecker - (804) 786-0507

Responsible for providing information/technical assistance to customers via telephone, e-mail, incoming postal mail, facsimiles, and walk-ins.

Licensing

Brandi Thorpe - (804) 225-1355
Manager
Monica Cooks - (804) 371-2601
Margaret Isler - (804) 786-1915

Responsible for processing incoming applications, specializing in processing registrations/firearms endorsements for Private Security Services individuals.
Lizbeth Miller - (804) 367-0715
Marilyn Reed - (804) 786-5490
Sasha Wharton-Gray - (804) 225-2354