Victims Crisis Assistance and Response Team (VCART)
The Victims Crisis Assistance and Response Team (VCART) program provides a victim-centered response that is coordinated by the Virginia Department of Criminal Justice Services (DCJS) to assist victims following criminal events. The Code of Virginia requires DCJS and the Virginia Victims Fund to be the lead coordinating agencies for crime victims during critical incidents and mass casualty events that trigger emergency management plans. These plans have been developed by school boards, institutions of higher education, the Board of Health, the State Emergency Medical Services Advisory Board, the Department of Emergency Management, and political subdivisions.
The VCART program works closely with the Virginia Department of Emergency Management, the Virginia Victims Fund, the Virginia Department of Social Services, and others in the development of the State Family Assistance Center Plan and as a part of the Virginia Emergency Support Team (VEST). The VCART program identifies and coordinates the availability of trained, experienced team members to provide crisis intervention, grief counseling, and other services to primary and secondary victims, witnesses, and community members, and at a Family Assistance Center (FAC).
Report a Critical Incident or Emergency
Codified Responsibilities for Localities and Organizations:
- Political subdivisions (Local emergency management)
- K-12 schools and Institutions of Higher Education
- Emergency medical services and hospitals
- State Department of Emergency Management
Information on the Victims Crisis Assistance and Response Team (VCART):
- VCART Policies and Protocols
- Model Policies
- Agency Support Plan (COVEOP)
- VCART FAQ's
- Services and Resources provided by VCART
- VCART staffing
- Regions (map of regions)
- Principles of Trauma-Informed VCART model
- Group Crisis Intervention (GCI) Model Explainer
Becoming a member of VCART:
- Upcoming Trainings
- Regional teams
Effects of Trauma:
Vicarious Trauma Resources:
- OVC Vicarious Trauma Toolkit/ Wellness resources
- Addressing Vicarious Trauma in Victim Service Professionals
- The Cost of Vicarious Trauma video
- Beyond the Cliff: Vicarious Trauma video
- Vicarious Trauma Fact Sheet
- Secondary Traumatic Stress Self-Assessment
Upcoming Trainings
Resources:
Virginia VCART Information Sheet (flyer)
Office for Victims of Crime Victim Response Checklist
Office for Victims of Crime Victim Recovery Checklist
Resources and Research from other Critical Incidents
The National Child Traumatic Stress Network
Online Psychological First Aid training
To learn more about becoming a VCART member, please contact Andrew Kinch at andrew.kinch@dcjs.virginia.gov.
To request a training on the VCART program, please contact Dawn Bush at dawn.bush@dcjs.virginia.gov.
VCART is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of race, color, or national origin, as protected by Title VI of the Civil Rights Act of 1964. For additional information on the nondiscrimination policies and procedures of DCJS or to file a complaint, please contact Wendy Lohr-Hopp at (804) 786-4011 or wendy.lohr-hopp@dcjs.virginia.gov.