Certification Process - Dispatchers
Dispatchers
Administrative Code: Rules Relating to Dispatchers
- Two (2) Required Steps for the Initial Certification as a Dispatcher
Upon employment, dispatchers have 24 months to complete the compulsory minimum training standards. The dispatcher certification is obtained by (1) successfully completing the basic dispatcher academy, (2) completing the On-the-Job-Training and sending the On-The-Job-Training Form to DCJS within the specified timeframe. The certification is valid once DCJS has received and entered the completion of the required training into the training records management system.
- Compulsory Minimum Training Standards for Dispatchers
- On-The-Job-Training Performance Outcomes Explained
- On-The-Job-Training Form (Field Training-Send to DCJS)
If an extension of time is needed in order to complete the required training within the 24 months, the agency must submit a request to DCJS prior to the initial 24 months expiration date. Agencies must contact DCJS Field Services (DCJS staff assigned to your agency) for further assistance.
If your agency has reappointed a dispatcher or hired a dispatcher who was previously certified in Virginia and out of such employment less than 24 months, the former dispatcher is not required to complete the basic dispatcher academy. If the former dispatcher has been out of such employment for more than 24 months, your agency is required to submit an Application for Exemption from Virginia Compulsory Minimum Training Standards.
If your agency has hired a dispatcher from another state (Lateral) and requesting an exemption from the Virginia Compulsory Minimum Training Standards, the agency must submit an Application for Exemption from Virginia Compulsory Minimum Training Standards. Agencies must contact DCJS Field Services (DCJS staff assigned to your agency) for further assistance.
