A consumer aggrieved may file a complaint with the Office of the Attorney General utilizing the link below.
http://www.oag.state.va.us/files/ConsumerProtection/Towing_Complaint_Form.pdf
Yes. You may utilize this link for individual search:
https://www.cms.dcjs.virginia.gov/GLSuiteWeb/Clients/VADCJS/Public/IndividualVerification/Search.aspx.
No. All registration and form fees are nonrefundable.
Changing an address or requesting a duplicate registration can be done by logging into your online account. A change of address should be submitted within ten days of your change of address. This assists us in our communications with applicants and registrants.
Persons that have been convicted of a felony are not automatically denied a Tow Truck Driver registration. To review the criminal history background check requirements, please visit Section 17.1-805.C. of the Code of Virginia utilizing this link. http://law.lis.virginia.gov/vacode/17.1-805/
A delay in processing may result from submitting an incomplete application or if the applicant delays getting their fingerprints submitted through Fieldprint. If the applicant completed their fingerprints at Fieldprint prior to submitting their online application, they must contact DCJS to move their application forward.
As of October 1, 2018, DCJS no longer accepts paper applications. Applications must be submitted through the online application portal.
The criminal history background check process is handled through the Virginia State Police and FBI using your fingerprints. In compliance with state and federal guidelines, fingerprints must be destroyed after processed.
Checks and money orders are not accepted. A credit card may be used for the bulk processing of payments for multiple applicants.
If your registration has expired, you must submit an Initial Application to obtain a new Tow Truck Driver Registration.
