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Online Regulatory Licensing System -FAQs

No, you will not be able to make any changes or modify an application once the payment has been made. If you need assistance with removing a category that you may have selected in error, you will need to contact the Department at 804-786-4700 or via email


Compliance Agent Online:

Training Schools:


Tow Truck Drivers:

Bail Bondsman:

Bail Enforcement Agents:

Special Conservator of the Peace (SCOP):

Administrator for Online Regulatory Licensing System:

You may check your application status on our web site at

PLEASE NOTE: Once all requirements have been met, DCJS will mail your registration, license, or certification to the address of record.  

You will have a total of 30 days to conclude the application process after the date you submit your online application and payment.  If you do not submit the required documentation within the 30 day timeframe, your application will become incomplete and will be cancelled.

No. All registration, licensing, and certification fees are non-refundable.

Yes.  If you must leave an application during processing, you may come back to it at a later date, but the application can only remain incomplete for 30 days before it is discarded in the system.  

No.  As of October 1, 2018, DCJS no longer accepts paper applications.

Yes.  It is strongly encouraged that you submit your application before submitting fingerprints in order to receive the Fieldprint code needed to schedule your fingerprint appointment. The code is on the receipt page in bold letters.

In the section of the online application where supplemental documents are requested, there is an upload feature for you to submit those documents. Please pay close attention to these sections and upload the documents before submitting the completed application.

No.  Individuals are required to have their registration, license or certification on their person (or posted) prior to carrying out the registered, licensed or certified activities.  The submission and payment of an application online does not grant authority to provide services.

No.  A name change request must be accompanied by a copy of a marriage license, divorce decree, court order, or other official document that verifies the name change.  Please review the required documentation on the bottom of the following attachment:  Acceptable Documents for Verifying Leagal Presence / Name Change

Yes.  There is a fee required for a duplicate that may be paid by credit card during the online process.  

Yes. A registration, license, or certification may be renewed online during the renewal cycle. The renewal cycle begins 90 days before the expiration date of your credential.

Yes.  You must create a separate login for each credential as an individual registration, a business license, and/or school certification are separate under the Virginia Administrative Code.

Click on the link “Forgot Password” on the login page. This will prompt you to enter the answers to the security questions that you answered when you created your account. Once the questions have been answered, the login page will appear. You will receive an email with a temporary password. Use the temporary password to login and then change the password to one you can remember.

For assistance or troubleshooting your online account, you may contact a System Administrator at

First, you need to create an account using your Social Security Number. This also requires a valid email address and the creation of a password. It is important that you write down the email, password, and answers to the security questions that you used to create your account. Your account will allow you to login at any time to view and make changes to your registration, license, or certification.

Currently, only major credit cards are accepted: Visa, Mastercard, Discover and American Express.

Online services are available 24 hours a day, seven days a week, and 365 days a year.  (Occasionally, the services may be unavailable during maintenance or system outages.)

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*** No mobile platforms are compatible at this time.

  • Submit Private Security Services, SCOP, Bail Bondsman, and Bail Enforcement Agents Applications including Initial, Renewal, and Additional Categories
  • Submit Firearm Endorsement Applications including Initial and Renewal
  • Submit Private Security Compliance Agent Certification including Initial and Renewal
  • Submit Private Security Services Business License Applications including Initial, Renewal, and Additional Categories
  • Submit Instructor Certification Applications including Initial, Renewal, and Additional Categories
  • Submit Training School Applications including Initial, Renewal, and Additional Categories
  • Submit Tow Truck Initial and Renewal Applications
  • Make Employer Bulk Payments for their Employees Registration, License, or Certification
  • Request Duplicate/Replacement Registration, License, or Certificate
  • Find a Training School
  • Find Online Training Information
  • Find DCJS Compliance Agent/Instructor In-classroom Training
  • Request Training Forms
  • Perform Individual, Business License, and Training School Verifications
  • Check Application Status